Business Assistant
1 week ago
We look forward to welcoming you at The Classic Cupcake Co.
**Essential Criteria**:
Excellent multi tasking and time management skills
Proven ability to prioritise tasks and plan ahead.
Excellent communication skills (written and spoken)
Problem Solving attitude
Is able to drive and has own vehicle
**Preferred Criteria**:
Previous experience using Canva, Pipedrive, Google Suite.
Previous experience in scheduling Social Media
Will be able to work approximately 15 hours per week, spread across multiple days.
- You will be working side by side Anna to assist running the business.
- You will be making decisions and acting in the business's best interests at all times when Anna is unavailable.
- You will be scheduling Academy classes & Parties and rostering staff for them.
- You will be working with partners such as Classbento and Red Balloon to ensure our Academy is well presented with current information at all times.
- You will be managing bookings for children's parties, sending invoices and coordinating staff for them.
- You will be using a CRM platform to keep track of party bookings
- You will be handling customer enquiries related to Academy classes and parties, and any other areas of the business that are required.
- You will be producing quotes and invoices for private class bookings and custom cake orders.
- You will be helping manage stock at both venues.
- You will be creating and sending weekly eDMs to our customer database.
- You will be assisting with recruitment, onboarding and training of new staff
- You will be updating business operational documents such as Terms and Conditions as required.
- You will be making timely seasonal adjustments to our product portfolio and updating the website accordingly
- You will be involved in aspects of our social media
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