Field Service Technician

6 months ago

South Perth, Australia Volvo Buses Full time

Field Service Technician

**Location**:South Perth, WA, AU, 6151**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.**What you will do**

**Volvo Buses** is one of the world’s leading brands of buses and coaches, operating in more than 85 countries. The Volvo Bus Australian team’s success story is well established with 50+ years in the bus industry and being market leaders for the last 12 years in Australia. Innovation is a cornerstone, powered by our long experience. We are driven by a passion to help create the cities of the future, free from congestion, emissions and noise.

**With hundreds of electric buses planned for the road, join us on our electromobility journey**
Our successful team striving to maintain dominance as we transition to zero-emission buses is seeking a new team member **- Field Service Engineer**.

**Who are you?**

**Are you a trade-qualified and experienced Heavy Vehicle Mechanic looking for new challenges? **This is a fantastic opportunity to move into more of a technical support arena, responsible for establishing solid relationships with our customers and dealers by providing technical product knowledge support across Perth and the WA Region.

**What you will do**:

- Partner with customers and the Bus dealer network to provide in-field support and technical assistance across the Region, including onsite assistance
- Maintain a high level of product knowledge and technical expertise, including hybrid and electric bus technologies
- Support the Volvo Bus team with quality reporting and inspection of body units, as required
- Review of warranty scraps and complete assessments of warranty claims

**Who are you?**
We’re looking for a competent and experienced person with a qualification in the mechanical or auto-electrical trade, however, you'll also have excellent interpersonal skills and be a confident communicator who's able to skillfully manage conflicting priorities.
However, more important than the experience, we're looking for someone with the following characteristics:

- Customer champion - you build relationships, and your passion for great customer service leaves others motivated and enthusiastic
- Transport - you’ve got a strong passion for the automotive industry
- Team first - you’re the kind of person that others don’t need to ask for help because you’ve already offered
- Accountability - you follow a task through right to the end and are proud of the outcome
- People - you build relationships and can influence/communicate cross-level

**What’s in it for you?**
- A base salary of $90-$110k + super + role required vehicle
- Family friendly hours, have the flexibility to plan your day
- Join us on our innovation journey - exposure to electric Buses let you diversify your skillset
- A hugely valuable role - contribute to strategically strengthen our position as a market leader
- The perfect opportunity to gain experience within a global business, while working along with the best in the industry, and given the autonomy to develop
- Extensive career opportunities both nationally and internationally within the group
- Ability to purchase an extra week of annual leave
- Develop you career with support for a variety of learning programs

**Ready for the next move?**
If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
**Who we are and what we believe in**-
- At **Volvo Buses **you join one of the world’s leading providers of sustainable people transport solutions. What we do affects millions of people around the world: passengers, drivers, customers; in fact, entire cities and countries. This job gives you the opportunity to work with the future of people transportation and infrastructure. We have a strong culture of working together to help each other, sharing knowledge and experience. Together, we shape the world we want to live in.**Job Category**:Sales & Services**Organization**:Volvo Buses**Travel Required**:Occasional Travel**Requisition ID**:7111**View All Jobs**

**Do we share the same aspirations?**

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and th

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