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Business Development Coordinator

2 months ago

Newcastle, Australia I-HDS Full time

**About Us**

What can you bring “to the table” to enrich the lives of our participants who have a DIFFABILITY (A Difference in Ability). We are looking for individuals who align with our values of integrity, excellence, and compassion.

An exciting part-time hybrid working model opportunity waits for a passionately driven professional to join our growing Business Development Team Work alongside highly experienced modern and innovative executive team.

i-HDS is a leading NDIS provider in Victoria, NSW, and Queensland specialising in Disability Accommodation (SIL, STA, MTA). We provide great company culture and are valued as being an employer of choice.

**Why Join Us?**

**Make a Difference**: Play a crucial role in enhancing the lives of individuals with disabilities, focusing on mental health and complex healthcare supports.

**Supportive Work Environment**: Warm, caring and genuinely supportive team environment with a touch of fairy floss

**Professional Growth**: Benefit from opportunities for professional development and career advancement.

**Competitive Remuneration**:Enjoy a competitive salary package plus superannuation, reflecting your experience and contribution.

**Hybrid Working Model**:blending in-office collaboration with remote work flexibility.

**About this Role**

As a Business Development Coordinator at i-Help Disability Services (i-HDS), you will play a pivotal role in driving sustainable growth by generating new business opportunities within the NDIS sector.

You’ll build strong relationships with participants, support coordinators, and community organizations, promoting i-HDS’s services like SIL, STA, and MTA.

You’ll develop sales strategies, work towards KPIs, and create a robust referral network to expand our service reach. With a focus on participant-centered service delivery, you will also ensure continuous improvement, contributing to i-HDS’s mission of enriching the lives of individuals with a difference in ability.

**Key Responsibilities**:

- Proactively generate sustainable revenue by approaching and negotiating with both warm and cold prospects to expand service offerings.
- Develop and execute strategies to convert leads into active prospects, ensuring a steady growth pipeline.
- Establish and maintain strong relationships with regular and prospective clients, ensuring business agreements align with participant needs.
- Assess client needs and recommend tailored NDIS services provided by i-HDS, ensuring participants receive optimal care.
- Cultivate trust-based partnerships with NDIS Support Coordinators and Plan Managers to ensure seamless service delivery.
- Build and nurture a robust local community referral network, fostering respect and confidence in designated regions.
- Leverage existing relationships and develop new ones to increase awareness and utilization of i-HDS’s services.
- Work towards achieving set KPIs, continually assessing performance and adjusting strategies to meet or exceed targets.
- Commit to continuous improvement through research, education, and adherence to set quality standards.
- Implement systems and processes that prioritize the participant experience, ensuring that services are consistently participant-centered.
- Monitor and adjust sales plans based on performance data and feedback from clients and staff.
- Gather and analyze feedback from clients and staff to identify new business opportunities and areas for service improvement.

**Key Selection Criteria**:

- Demonstrated knowledge or experience in a within the NDIS sector.
- Demonstrated Knowledge or experience in understanding the needs of participants with lived experience in disability, their families and carers and advocates.
- Demonstrated commitment to excellences in service performance, evidence-based practice and improving outcomes for participants
- Demonstrated commitment to service performance, evidence-based practice and improving outcomes for participants.
- Excellent understanding of relevant legislation and its impact on service delivery and practice including the Disability Act 2006; the National Disability Insurance Scheme and Department of Health and Human Services reporting requirements; statutory regulations; quality and safeguarding standards.
- **A successful applicant must**:_
- be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
- have or be able to obtain all relevant clearances such a NDIS Screening Clearance, Working with Children Check Clearance etc.

**Job Type**: Part-time

Pay: $70,000.00 - $95,000.00 per year

**Benefits**:

- Employee mentoring program
- Travel reimbursement
- Work from home

Schedule:

- Monday to Friday

Supplementary Pay:

- Bonus

Application Question(s):

- How many years' experience do you have as a Business Development Coordinator?

Licence/Certification:

- Driver Licence (preferred)
- NDIS Screening Clearance (preferred)
- Working with Child