Settlement Officer
1 month ago
Settlements Officer
About Slater + Gordon
As a leading personal injury law firm every member of our team shares our passion for our clients, making their tomorrow start today. We work hard to simplify the legal process for our clients and provide support and guidance along the way.
In return, our people enjoy genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including an extra week of annual leave, 18 weeks’ paid parental leave, extra long service leave, and various learning and professional development opportunities.
Covered by our Enterprise Agreement, our new Settlement Officer will also enjoy 1 extra day of leave each year, a confirmed 1 July salary increase, and a $100 wellness benefit.
What are we looking for?
Are you keen to get into the legal industry? Do you have strong attention to detail?
This is an entry level shared services position. Strong customer services skills and a passion to work in a team of likeminded individuals it what it will take to secure this role. We have opportunities to join our National Billing and Settlements team in Ringwood as a Settlements Officer
Job security together with a hybrid work arrangement, is a great way to broaden your existing skill base into the billing and settlements area of our business and explore new opportunities as you work with a supportive team.
A typical day for a Settlements Officer will have you responsible for liaising with clients, statutory bodies, legal firms and insurers to guarantee timely recovery of straightforward settlement documentation, client compensation and recovery of debt.
With plenty of ongoing training and development, other duties will include:
- Exceptional client experience and service
- Dealing with the internal legal practice groups and lots of other external providers (for example: statutory bodies (like the ATO, WorkSafe and the Transport Accident Commission), other legal firms and insurers
- Assist with refund management of all client liabilities and refunds
- Autonomy when drafting non-complex bills for settlement
- Assist in the recovery of client compensation and outstanding debt
- Support the Team Leader in the monitoring and distribution of client compensation
- Monitor trust transfers and ledger reconciliation
- All other duties as required.
What will you bring?
This role will ideally suit someone with a business/legal/finance administration finance background (however, this is not essential). It would also be great if you have a good understanding of the billing and settlement process, enjoy working with databases, and strong customer services skills.
You will also bring the following attributes to the role:
- 1-3 years' experience in a similar field (highly desirable)
- Strong communication skills
- High level of accuracy and attention to detail
- Strong numerical skills
- Problem solving skills
- Ability to take initiative, work to deadlines and multitask
- Strong prioritisation & time management skills
- Expertise with the MS Office suite (Word and Excel)
- Ability to work well in a team environment
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