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Case Worker

4 weeks ago

Mount Druitt, Australia Mission Australia Full time

**Max term Full Time| 38 hours a week**:

- **Location: Mt. Druitt, NSW**:

- **Salary: $79K + Super + Salary Packaging**:

- **Make a meaningful difference to the lives of Australians in need**

**Life at Mission Australia**

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

**Your Opportunity**

Mission Australia Blacktown/Hills Family Support Service provides support for young families and young people across the Blacktown and Hills district LGA’s who are homeless or at risk of homelessness to find appropriate, affordable and sustainable housing.

The service provides tenancy support, information and advice, referrals to other support services, and life skills development.

Through our services, we deliver a combination of practical support and guidance to help people turn their lives around.

Your key responsibilities will be to:

- Undertake initial assessments including all required consents and paperwork
- Provide short term supports including referral and information to clients who do not require ongoing case management from the service
- Work with clients to create individualized support plans including referral to supplementary services as needed.
- Induct clients into the service including explanation of supports provided and assist in the process of transition out of service
- Provide ongoing case management sessions with clients and review progression against support plans regularly and provide informal counselling as required.
- Actively engage clients residing in transitional properties in Case management ensure positive outcomes are met and exiting planning occurs
- Undertake outreach activities including rough sleeper patrols and service delivery at various located location within the supported community locations
- Monitor the transitional housing facilities to ensure that all aspects of property are maintained and address any areas that need attention
- Develop strong relationships with key external and internal stakeholders
- Provide outreach services at key first to know agencies, e.g. DCJ housing and Centrelink

**Requirements for Success**
- A Degree or Diploma in Social Welfare/Social Science or relevant industry experience
- Previous demonstrated experience in case management
- Experience working with families with complex needs and understanding of DCJ Families and housing
- Experience in Child Protection
- Ideally a background in working with homelessness and social housing
- Experience in the use of online client management systems
- Senior First Aid Certificate
- A current NSW Driver’s License

***Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people and child-safe certificate.

**Our culture**

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We’re committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a **career with Mission Australia**.

**Your benefits**
- Rewarding work - every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via **AccessPay)**:

- Generous discounts with health insurance and major retailers
- Free external, confidential counselling and access to chaplaincy support.

**How to apply**

For more information, feel free to view the Position Description via PD - CSE L4 - Case Worker 22 BHHYF.docx

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