Coordinator, Academic Advising

4 months ago

Parkville, Australia University of Melbourne Full time

**Job no**: 0062778
**Location**:Parkville
**Role type**:Full-time; Continuing
**Department**:Student and Scholarly Services
**Salary**:UOM 7 $106,432 - $115,211 p.a. plus 17% super
- Help build a central hub to support effective advising and mentoring.
- Be a part of a team dedicated to fostering student success and engagement
- Brilliant benefits and a flexible hybrid work environment

**About the Role**
Join our team as the Coordinator, Academic Advising, and play a crucial role in aligning operational, technical, and systems capabilities to ensure the smooth delivery of the University’s Academic Advising program, a key part of our Student Life strategy.

In this role, you will collaborate with colleagues across various service areas and academic divisions, coordinating and preparing large-scale program outputs such as scheduled Academic Advising appointments and ensuring effective communication to staff and students each semester. You will support internal progress reporting to senior executives and promote program awareness and engagement initiatives.

Your responsibilities will include:

- Coordinating, developing, and delivering annual planning cycles across departments, and Academic Divisions for timely and effective Academic Advising delivery.
- Liaising with colleagues in OneCRM, StudentOne, and Timetrade to align and prioritise university-wide systems, business processes, and administration for the Academic Advising Program.
- Coordinating accurate documentation and maintenance of core business processes and logic maps, building and maintaining a central repository with internal stakeholders to support effective advising and mentoring administration.

Occasional work out-of-ordinary hours may be required during peak periods.

**Who we are looking for**
To succeed in this role, you'll need excellent people coordination and collaborative skills, and strong program coordination abilities, all while maintaining a commitment to enhancing the student experience. You'll have experience planning, delivering, and evaluating services or programs for a diverse range of students and stakeholders. Strong problem-solving skills, creativity, and the ability to work collaboratively with teams are essential. Your innovative approach and proactive initiative will drive continuous improvement and new ideas. Your excellent oral and written communication skills will help you connect with diverse student, stakeholder, and client groups. Additionally, your ability to work effectively within and across teams using collaborative methodologies will be key to your success.

You will also have:

- Degree or extensive experience in business analysis and process design.
- Experience with multiple, complex large data-sets in a deadline-driven program delivery context.
- Ability to prioritise requirements, assess project scope and solution viability, and escalate issues based on scale and impact.
- Experience preparing informal progress updates and formal reports for senior management.
- Results-focused with adaptive reasoning, sound judgment, critical thinking, and the ability to identify trends and issues for exceptional service delivery.

For further information regarding responsibilities and requirements please refer to the attached PD.

**Please note: Visa sponsorship is not available for this position**. This role requires current valid work rights for Australia.

**Your new team - Student and Scholarly Services**
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

**What we offer you**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

**The University of Melbourne**
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be yourself**
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

**Aboriginal and Torres Strait Islander Applicants**
We aspire to be the University of choice for Indigenous Australians, with unprecedented in

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