Membership Host

4 weeks ago

Penrith, Australia Panthers Penrith Full time

Panthers Penrith have an exciting and rare opportunity for an enthusiastic and customer service focused individual to join our Membership team on a part time permanent basis.

As an integral member of our membership team, you will be tasked with meeting and greeting our members on a daily basis, providing regular information about what’s on at our great club, actively promoting our Panthers Rewards program and ensuring the high standard of member services at all times.

**The Main Duties and Responsibilities of this position will include, however are not limited to**:

- Actively and efficiently promote and communicate the Panthers Rewards program to all members and their guests;
- Meeting, greeting and signing in all patrons entering the club;
- Ensure that all enquiries from members and their guests are attended to in an efficient, timely and polite manner;
- Ensure the efficient processing of Panthers Rewards point redemptions including the active assistance to members at the kiosk terminals;
- Accurately enter membership database ensuring data is error free at point of entry
- Ensure all staff are informed of changes to Panthers Rewards procedures, upcoming promotions and club activities;
- Provide administrative services to guests wishing to become members and;
- General Administration duties as required.

**To be successful in this role, you will possess the following attributes**:

- A positive, friendly and can do attitude;
- Exceptional standard of personal grooming;
- Excellent communication skills both face to face and written;
- Excellent attention to detail;
- Intermediate computer skills;
- Strong attention to detail and;
- Current RSA and RCG competency card

**Why work for Panthers?**
- Work within a supportive team who prides ourselves on giving back to our employees
- Enjoy a 40% discount at any Panthers owned food outlets
- Enjoy a 20% discount on Panthers merchandise
- Reward and recognition programs
- Learning, development and career growth opportunities
- Enjoy staff get-togethers and much more

You will demonstrate a strong work ethic, a commitment to customer service and the ability to work in a team as well as autonomously. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.

The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

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