Hospitality Service Assistant

4 weeks ago


Box Hill, Australia Epworth Healthcare Full time

The Role

In these casual roles, located in Box Hill, you will be part of the Hospitality Services Team working in a busy and varied customer service environment. You will have the opportunity to work across multiple areas of Epworth Eastern. Responsibilities will include the provision of patient transport, environmental services and food services in a healthcare environment.

**You will make an impact by**:
Delivering excellent patient experience

Being a dedicated, supportive and quality driven team member

Working efficiently in operational duties

Demonstrating safe work practices at all times

To be successful in this role

You have strong customer service experience and technical skills gained from working in retail, hospitality or a commercial cleaning company. You are a motivated ‘can do’ team player who communicates clearly, confidently and courteously.

**You will have**:
The ability to travel and work any shift, either AM or PM, as required, on weekdays, weekends and public holidays

Demonstrate excellent interpersonal skills

Demonstrate Epworth Values in your everyday day to day tasks.

Demonstrated well developed customer service skills that will enhance the patient experience at Epworth.

Ability to work in a team environment and or autonomously as required

Ability to work unsupervised.

A diploma or certificate in hospitality or a related discipline (desirable)

An organised approach to work, able to work consistently and effectively in a busy environment

The ability to deliver on and respond compassionately to patient’s needs.

You have the relevant work experience.

At Epworth, everybody matters.

It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:
The highest level of salary packaging benefits available to healthcare workers up to $15,900p.a. (pre-tax) plus an additional $2,650 (pre-tax) for food, beverage, and holiday accommodation expenses every year leading to greater take home pay

Ability to purchase additional annual leave

A range of scholarship, education, and research opportunities

Discounted private health insurance

Discounts to leading Australian retailers through the "My Benefits" Program

About Eastern

Located in Box Hill, Epworth Eastern is a state-of-the-art facility, with 15 theatres and expansion of ICU to 12 beds. Epworth Eastern maintains a broad clinical focus from cardiac, vascular, orthopaedic and general surgery to oncology, urology and endoscopy services.

Our redeveloped site delivers a positive, meaningful, and sustainable impact on the health and well-being of our community, delivering much needed health care services and facilities in Melbourne’s east.

At Epworth, it’s a community, it’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters.

At Epworth, we care.

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities

Sound interesting? To apply, click the APPLY button now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Maria on 8807 7192.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care.

Contact Person

Maria Miot

Contact Number

8807 7192

Closing Date

04/04/2023



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