Telephony Lead

3 weeks ago


Sydney, Australia Tata Consultancy Services Full time

**Must-Have**
- Exceptional leadership skills with the ability to develop and communicate the voice solution architecture vision and inspire, motivate, and develop staff.
- Ability to lead a team/discipline to quickly resolve complex problems in the provision of IT services.
- Excellent understanding of AWS cloud Technology
- ITIL / service management
- Network troubleshooting and architecture
- God Knowledge of AWS Connect and NodeJS
- Good understanding on outbound Dialer functionality knowledge
- Good understanding on IVR functionality - Design and Build
- Good understanding on SMS & Payment gateway and its integration to Telephony platform
- Experience on Nice WFM platform
- Experience on Verint call and screen recording platform

**Good-to-Have**
- AWS pinpoint
- Session Border Controllers
- Good understanding of Session Initiation Protocol
- Good hold on Call Centre related Voice solution
- experience on Acqueon dialer setup
- experience on AWS Kinesis


  • Senior Product Manager

    Found in: Talent AU C2 - 2 weeks ago


    Sydney, Australia Sustain Recruit Full time

    Senior Product Manager - Call Centre Transformation About the Client: Our client is a leading player in the B2C consumer space. They are embarking on a massive digital transformation across their core systems an customer journeys. As a Senior Product Manager, you will have the unique opportunity to shape the future of their call center...

  • Test Lead To $890/day

    Found in: beBee S AU - 4 weeks ago


    Sydney, Australia Randstad Australia Remote Work Freelance Full time

    My client is a NSW Government Agency who is current seeking to engage a Test Lead to join the project team to deliver a new Case Management system. This project will ensure we have a case management system that makes everyone’s lives easier. It will be a system that captures all functions, is intuitive, easy to use, and supportive of the diverse range...

  • Test Lead To $890/day

    Found in: beBee S AU - 3 weeks ago


    Sydney, Australia Randstad Australia Remote Work Freelance Full time

    My client is a NSW Government Agency who is current seeking to engage a Test Lead to join the project team to deliver a new Case Management system. This project will ensure we have a case management system that makes everyone’s lives easier. It will be a system that captures all functions, is intuitive, easy to use, and supportive of the diverse range...

  • Radio Technician

    1 week ago


    Sydney, Australia Intro Recruitment Solutions Full time

    Fulltime Role | Work/Life Balance | Large Projects - $100k - $130k Salary + Vehicle + Phone + Laptop | Sydney - Global Company | Overtime Options | Monday - Friday Role Due to extensive growth our client is pursuing dedicated team members with experience in installing and maintaining radio and telecommunications equipment on various hardware. They are an...

  • Technology Lead

    4 days ago


    North Sydney, Australia TPG Telecom Full time

    Exciting time to join a top 100 ASX listed business with big goals - Hybrid working arrangement - mix of WFH/office in North Sydney - Access to a great selection of benefits We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of...


  • Sydney, Australia Brennan IT Full time

    **Brennan IT** We are a national company with a reputation for delivering technical excellence and high-quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for the past 10 years in a row. **Benefits of working at Brennan IT**: - An awesome team of people to work with - Flexible working...


  • Sydney, Australia Mako Full time

    **At Mako, we believe in the power of collaboration to drive innovation in pursuit of our collective ambition; excellence in trading. Our diverse community is connected through a commitment to being the best we can be with the highest standards of integrity.** Join the Mako IT Infrastructure team which is responsible for building and operating the complex...

  • ERP IT Manager

    4 days ago


    Sydney, Australia Dynamo Recruitment Full time

    Utilise your 5+ years in IT Management to lead small engaged IT Team - Opportunity to work on an get trained up in D365 FinOps - Perm role based onsite in the Western suburbs of Sydney Our client an international food distributor, is seeking an experienced **ERP IT Manager on a permanent basis**, located onsite in the **western suburbs of...


  • Sydney, Australia Rabobank Full time

    Rabobank is the world’s leading specialist in food and agribusiness banking. We are a cooperative with a clear purpose: to enable our clients to feed the world sustainably. Our focus lies with our clients and our employees, not shareholders. Rabobank is committed to the benefits of a diverse and inclusive workplace, flexible work practices and innovation....


  • Sydney, Australia Janus Henderson Full time

    Why work for us? Janus Henderson is a leading global active asset manager. We exist to help our clients achieve their long-term financial goals. Our team exemplifies our values of putting clients first, acting like owners and succeeding as a team. Our culture is high-energy, collaborative, and forward-thinking with opportunities to grow in an exciting...

  • Inside Sales Account Representative

    Found in: Talent AU C2 - 2 weeks ago


    Sydney, Australia International Workplace Group Full time

    We accept candidates residing in any parts of Australia About IWG With over 3,000 locations in over 100 countries and 1,000 cities across the world, IWG is the global leader in the fast-growing Workspace-as-a-Service (WaaS) sector. As the owner and operator of internationally renowned brands like Regus, Spaces, Signature, Open Office, Basepoint and...

  • Inside Sales Account Representative

    Found in: Talent AU C2 - 3 weeks ago


    Sydney, Australia IWG plc Full time

    We accept candidates residing in any parts of Australia About IWG With over 3,000 locations in over 100 countries and 1,000 cities across the world, IWG is the global leader in the fast-growing Workspace-as-a-Service (WaaS) sector. As the owner and operator of internationally renowned brands like Regus, Spaces, Signature, Open Office, Basepoint...

  • Inside Sales Account Representative

    Found in: Talent AU C2 - 1 day ago


    Sydney, Australia International Workplace Group Full time

    We accept candidates residing in any parts of Australia About IWG With over 3,000 locations in over 100 countries and 1,000 cities across the world, IWG is the global leader in the fast-growing Workspace-as-a-Service (WaaS) sector. As the owner and operator of internationally renowned brands like Regus, Spaces, Signature, Open Office, Basepoint and...

  • Network Operations Manager

    Found in: Talent AU C2 - 3 weeks ago


    North Sydney, Australia Fairfax Media. Full time

    Company Description Nine is Australia’s largest locally owned media company – the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want – across Publishing, Broadcasting and Digital. Nine’s assets...

  • Executive Manager

    4 days ago


    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **Executive Manager - End User Platforms** - **Technology & Transformation**: - **Permanent Role/Location - Sydney/Brisbane** **About the role**: Accountable for defining the strategic vision, direction and performance of Suncorp’s End User Platforms (technologies listed in Key Accountabilities). This role involves defining & prioritising customer...