Home Care Rostering Officer

3 weeks ago

Adelaide Region SA, Australia Healthcare Australia Full time

Full time Contract
- Location - Adelaide, South Australia
- Looking to establish your career with a Leading Provider?

Health Care Australia are currently looking for a
**Rostering Officer **to become valued members of our Home Care team in the Adelaide Office.

HCA is a registered Home Care provider and offers leading Aged Care support services throughout Australia. These services can include community nursing, complex care, personal care, daily activities and supporting participants to access the community. HCA’s goal is to provide the best quality support and care based on the participant’s lifestyle and needs. With a focus on supporting all participants in building independence and achieving their goals & outcomes.

**The Benefits**:
We believe in making sure our team have a work life balance and are fully equipped for their role requirements. Therefore we offer a number of opportunities to maximise your experience at HCA.
- Hybrid role - 2 days’ working from home
- Travel reimbursed per kilometre
- Ongoing training and support within your role
- Access to a Virtual Wellness program
- 3 funded Employee Assistance Program sessions
- Happy Birthday to you The day off on your birthday each year
- Future career opportunities with an expanding national organisation

**About the role**:
Reporting to the State Manager, you will join an established and experienced team of Rostering Officers responsible for the allocation of shifts to our Support Workers for our Home Care clients.

**Responsibilities**:

- Manage the roster according to the Annual Workforce Plan
- Answering phone calls and assisting with client and stakeholder enquiries
- Scheduling of support staff and ensuring all shifts are filled in a timely manner
- Understanding the client needs to match appropriate skilled staff to clients; to deliver services in line with their care plan
- Identifying gaps in the roster, ensuring there is a pool of support workers credentialed and ready for shifts
- Supervision of support workers on a regular basis
- Engage and communicate effectively within all divisions of Home Care
- Reporting incidents immediately in line with the Home Care Incident reporting policies
- Perform ad hoc duties and projects assigned by your manager

**About you**:

- Experience in rostering within the healthcare sector (desirable)
- Driven, passionate and dedicated to scheduling effective services for clients and staff
- Ability to calmly perform in high pressure situations
- Excellent communication and customer service skills
- Current or willing to obtain National Police check
- Current or willing to obtain Working with Children check
- 3 x Covid-19 Vaccinations

Are you looking to join a market leader and contribute towards delivering the highest level of Home Care services in Australia? If yes, then HCA is the right Employer for you. We are a person-centred business with our core values being the heart and soul of all that we do. If
**you want to be a part of a team that are passionate about Aged Care** then

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