Gucci Casual Client Advisor

2 months ago

Melbourne, Australia Groupe Kering Full time

Summary

About us

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

We are currently seeking a Casual Client Advisor to join our dynamic team in our Melbourne David Jones Store.

**Job Description**:

- Your opportunity_

Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You make a real difference for each of your clients by building real connections with them and offering them the tailored Gucci service while sharing your passion for the product.
- How you will contribute_
- Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
- Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.
- Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
- Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department.
- Who you are_
- Must have full availability across Monday - Sunday
- Previous experience in luxury retail would be advantageous
- A brand ambassador with a passion for delivering great service
- A team player willing to work together in achieving store targets and KPIs
- Energetic with a positive attitude
- Excellent communication skills both verbal and written
- Why work with us?_

This is a great opportunity to join the Gucci adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Casual

Start Date

2023-09-01

Schedule

Part time

Organization

GUCCI AUSTRALIA PTY LTD

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