Deskside Services Administrator

4 months ago


Perth, Australia Empire Careers Full time

Contact Name : Shane Driver

Contact Phone : 07 3231 1214

Location : Perth

Job Type : Permanent

Job Salary : $70000 - $85000 per annum

**Responsibilities**:

- General desktop support by phone, face-to-face, and remote tools.
- Proficient in Microsoft Environment, including Windows 7, Windows Server 2008-2019.
- Manage 3rd party vendor relationships both on and off-site.
- Remote software support, installations, and hardware/software testing.
- Maintain and update system documentation.
- Timely resolution of incidents and service requests, keeping clients informed.
- Contribute to as-built documentation and software user manuals.

**Skills Required**:

- 3-5 years of professional IT experience in a Microsoft Environment
- Active Directory, Microsoft Office 2010 - 2019, Backup Servers, VMware, Firewalls and Mobile/Tablet device support
- Excellent interpersonal and communication skills.
- Knowledge of IP networking, DHCP, DNS, and networking principles.
- Ability to think logically, multitask, and resolve issues professionally.
- Familiarity with audio-visual systems is a plus.
- Collaborative team player with a can-do attitude.
- Willingness to learn and absorb technical knowledge.

Due to having to gain Security Clearance for this role you will need to be an Australian Citizen to be considered.



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