Claims Consultant

2 weeks ago

Adelaide, Australia Allianz Australia Full time

**Claims Consultant | Contract Positions (6 - 9 months) | Multiple locations**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**You'll be responsible for**
- Providing superior customer service to claimants in a timely manner
- Managing and directing inbound/outbound calls to the appropriate team
- Managing the operational processing of claims and ensuring all parties are informed throughout the process
- Maintaining positive working relationships with external and internal stakeholders via managing expectations and aiming to provide best possible outcomes for your customers
- Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues

**About you**
- Experience in a fast-paced customer service or contact
- centre role
- Experience showcasing resilience and empathy in dealing with complex situations and clients under distress
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
- Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence.

**What's on offer**
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

**Job Level**:
Entry Level

**Location**:

- Adelaide, SA, AU, 5000Melbourne, VIC, AU

Brisbane, QLD, AU, 4000

Sydney, NSW, AU, 2000

**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Temporary

**ID**:
41614

**Position Cluster**:
Non-Executive

  • Claims Consultant

    1 week ago

    Adelaide, Australia Aon Full time

    Inviting experienced Legal professionals OR Insurance Claims experts to join Aon’s Claims team Permanent opportunity, open to candidates Australia wide with a preference for Perth or Adelaide Aon offer’s limitless opportunities to develop your career and flexible working arrangement. Aon is in the business of better decisions At Aon, we shape...

  • Claims Consultant

    4 weeks ago

    Adelaide CBD, Australia Marsh Full time

    **Claims Consultant** **What can you expect?** **JLT Risk Solutions Pty Ltd** are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds and...

  • Claims Consultant

    4 weeks ago

    Greater Adelaide SA, Australia Ensure Recruitment Full time

    Join A Highly Supportive Team - Full Training In Processes and Procedures and Complex Claims - Future Career Growth **What you will enjoy about this role**: - Working alongside another Claims Consultant, managing a portfolio of commercial claims - Managing claims workflow from lodgement through to settlement - Taking calls regarding claims, requesting...

  • Commercial Claims Consultant

    5 days ago

    Adelaide Region SA, Australia Blake Oliver Consulting Full time

    An international insurance organisation which holds a strong position in the market is seeking an experienced Property Claims Consultant to join their team in Adelaide. As a Commercial Property Claims Consultant your duties will include - End to end management of a portfolio of commercial property claims. - Liaising with claimants over the phone and in...

  • Adelaide - Claims Consultant

    7 days ago

    Adelaide Region SA, Australia Mayday Recruitment Full time

    Salary - $75,000 - $85,000 package - Permanent - Full time role MAYDAY Recruitment is excited to be recruiting an experienced and talented **Claims Consultant** to join a leading provider of insurance solutions. This is a fantastic opportunity for someone who has a knack for adapting to challenging situations, has passion for customer service, and a strong...

  • Claims Consultant

    2 weeks ago

    Adelaide City Council, Australia Marsh McLennan Companies Full time

    Description: Marsh is seeking candidates for the following position based in its Adelaide office : Claims Consultant What can you expect? JLT Risk Solutions Pty Ltd are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk...

  • Motor Claims Consultant

    4 weeks ago

    Adelaide Region SA, Australia Gallagher Full time

    **About the Role** As a Motor Claims Consultant, you’ll provide a cost effective, professional and customer focused general insurance claims service relating to the processing of Motor Claims. You will play a key role in providing the highest level of customer service and claims advice to Commonwealth Government Agencies in the management of motor vehicle...

  • Claims Service Consultant Level 2

    6 days ago

    Adelaide CBD, Australia Allianz Australia Full time

    **Claims Service Consultant, Motor Third Party Settlements** **What if you were empowered to make a positive impact?** Our Claims Service Consultants are dedicated to assist our customers in their moment of need. Claims Services delivers a market leading customer experience by providing expert claims service for direct customers, Broker & Agents,...

  • Claims Service Consultant

    4 weeks ago

    Adelaide, Australia Allianz Australia Full time

    **Claims Service Consultant | Remote - AUS** - This is a work-from-home opportunity. At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future...

  • Claims Service Consultant Level 1

    4 weeks ago

    Adelaide, Australia Allianz Australia Full time

    **Claims Service Consultant | Remote - AUS** - This is a work-from-home opportunity. At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future...

  • Claims Service Consultant Level 1

    4 weeks ago

    Adelaide, Australia Allianz Australia Full time

    **Claims Service Consultant (Catastrophe) | Multiple locations** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...

  • Claims Service Consultant Level 1

    4 days ago

    Adelaide, Australia Allianz Australia Full time

    **Claims Service Consultant (Catastrophe) | Adelaide or Brisbane** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...

  • Claims Service Consultant Level 1

    4 days ago

    Adelaide, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Claims Service Consultant (Catastrophe) | Adelaide or Brisbane At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...

  • Aps6 Project Officer

    4 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    **Applications close by 10am Thursday 27th of April 2023.** **Mandatory: Australian Citizenship required to work within Federal Government** **Our Federal Government client is seeking to engage in multiple** **APS6 Project Officer - Claims & Payments Implementation** **for a 12-month assignment with potential extension in Adelaide CBD.** **About the...

  • Research Consultant

    3 weeks ago

    Adelaide, Australia Pharmiweb Full time

    AResearch Consultant (RC) in real-world evidence (RWE) will be responsible for conducting RWE studies, for example retrospective database studies, including descriptive and analytic studies such as drug utilization, resource utilization, natural history of disease, comparative effectiveness, and safety with our clients from the pharmaceutical industry. The...

  • Customer Advisor

    7 days ago

    Adelaide, Australia Allianz Australia Full time

    **CUSTOMER ADVISOR | ADELAIDE, SA** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so...

  • Customer Advisor

    4 weeks ago

    Adelaide CBD, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work...

  • Customer Advisor

    59 minutes ago

    Adelaide, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Customer Advisor- Customer Support Team | Multiple locations At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...

  • Administrator- Risk and Compliance

    4 weeks ago

    Adelaide Region SA, Australia MCMAHON SERVICES Full time

    **McMahon Services is one of Australia’s largest privately-owned construction, industrial and environmental services organisations. As a national business, we operate from city centres through to remote locations and employ over 1,100 people across Australia and New Zealand.**: McMahon Services is committed to employing for the long term rather than just...

  • Project Coordinator

    4 weeks ago

    Adelaide Region SA, Australia Roussos Recruitment Full time

    **Job details**: Posted 22 March 2023 Salary$80,000 to $110,000 + super LocationAdelaide DisciplineCommercial Construction Reference1054986 **Job description**: Roussos is working with a Tier 1 contractor, who offer the full spectrum of building services ranging from design consultation, through to construction and project delivery. The organisation has...