Administrative Assistant

7 days ago

Sydney, Australia University of New South Wales Full time

**Job no**: 522257

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Administration

**Administration Assistant - Facilities Management**
- Employment Type: Full time (35 hours per week)
- Duration: Continuing
- Remuneration: Level 4 $75,927 - $80,094 (depending on experience) + 17% super + leave loading
- Location: Paddington Campus, NSW

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why Your Role Matters**:
Facilities Management has responsibility for the planning, delivery and operation of the physical estate of UNSW, including campus planning, infrastructure planning, development, construction, refurbishment, maintenance, environmental and space management. Facilities Management also provides a wide range of logistic and associated services to ensure a safe and secure campus environment.

The FM administrative assistant is responsible for providing a public face to University staff, external clients, consultants, trades personnel and tenants on the Paddington Campus, through excellent customer service. The role provides a range of administrative tasks supporting the FM presence on the Paddington Campus, including the Facilities Manager.

This position reports to the Senior Facilities Manager and has no direct reports.

**Responsibilities**:

- Carry out customer service activities as required including answering and directing incoming calls and dealing with face-to-face enquiries.
- Meet and greet all visitors in a professional, courteous and customer focused manner.
- Provide general administrative support for the Facilities Manager responsible for the properties across the CBD & External properties portfolio. This includes logging service requests, raising purchase orders, processing invoices, record keeping, document printing, collation, word processing.
- Assist the Facilities Manager in ensuring the smooth operation of FM activities on the Paddington Campus by liaising with Faculty and other university stakeholders and visitors.
- Manage lost property on Paddington Campus.
- Manage stationary supplies and process orders in the FM office.
- Responsible for receiving and distributing deliveries and mail for the Faculty.
- Model and demonstrate constructive working relationships and information exchange across the organisation.

**Who You Are**:

- A combination of relevant experience and education/training in a professional administrative position.
- Excellent interpersonal, written and verbal communication skills, with proven ability to work productively with a broad range of people from a variety of backgrounds and experiences, including directors, clients and other stakeholders.
- Ability to exercise initiative and recommend improvements to systems and processes.
- Ability to work both independently but also within a collaborative team environment.

**Benefits and Culture**:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

- Flexible Working Options (work from home, flexible hours etc)
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)

**To Apply**: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.

**Applications close**: 11.55pm, 22nd February 2024
- UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff._
- The University reserves the right not to proceed with any appointment._

Position Description

**Advertised**: 08 Feb 2024 AUS Eastern Daylight Time
**Applications close**: 22 Feb 2024 AUS Eastern Daylight Time

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