Delivery Manager

6 months ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**

Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Those solutions help thousands of our fellow team members succeed and make millions of customers’ lives easier every day.

The security team at Coles is proud of their successful delivery of customer-focused solutions. There are a lot of exciting initiatives on the horizon as protecting our customers, team members and reputation is essential to being the most trusted retailer.

The Information Security team is accountable for all aspects of Information Security across Coles including Strategy & Architecture, Governance, Security Detection & Response, Cloud Security and Security Technologies. This role will be based within the Security Governance team and will play an active role in uplifting the Coles’ Information Security Risk & Control maturity.

**About the role**

This role will report into the Head of Security Governance. This role will work extensively with the Head of Security Governance and the General Manager for Information Security. Other key stakeholders of the role also include the Information Security Leadership Team (ISLT) that includes the areas Heads of, Head of Technology Risk, Head of Group Risk, Head of Internal Audit, Delivery managers, Principles and project teams within Information Security, Technology and Business, IT Service Providers (as appropriate)

Responsible for the end-to-end management of reporting from Information Security out to all levels of the organisation (as detailed in the day-to-day responsibilities); as well as management and maintenance of the Information Security Policy & Standards Framework and practices.

Typical activities that you will be responsible for and involved with on a day-to-day basis are outlined below:
Tactical Delivery
- You will work closely with the Head of Security Governance to agree the overarching strategic approach for delivery themes within your remit.
- Whereas the Head of Security Governance will be accountable to set the go forward strategy, you will take ownership and carriage of the delivery model for Partner Security Assessments
- You may also be required to oversight delivery of project outcomes related to your domain (including managing peer relationships, vendor scopes of work where work is delivered through an augmented resource arrangement) and providing leadership to the team.
- You will support the management and execution of related key security initiatives/projects and provide a point of contact to business and technology teams on Partner Security requirements and will also need to interface to other areas within the larger Security Governance team.
- Responsible for the end-to-end management and improvement of third-party cyber security due diligence services
- Review controls outcomes across the organisation to identify potential risks and control gaps
- Develop and oversight the Partner Security Program
- Analyse test results to identify root causes of control deficiencies and provide recommendations for remediation
- Collaborate with business units provide guidance and education on best practices for control design and implementation, contract manager responsibilities
- Ensure that control deficiencies are appropriately documented and tracked, and work with business units to develop and implement remediation plans

Report management
- Preparation of high quality, accurate and concise reporting to all levels of the organisation.
- Manage the preparation of reports to the Board, Executive, Technology Leadership, Lines of Business, Audit & Risk Committee, Group risk, Technology Portfolio Management.
- Manage reporting deadlines, allowing sufficient time to consolidate reporting inputs from multiple contributors, time for review and update and submission of reporting to various forums.

Stakeholder and communication management
- You will function as a key point of contact for stakeholder engagement across the business, technology, and external vendors, while demonstrating a strong ability to independently engage and develop stakeholder relationships.
- You will need to collaborate with leaders and principles within Information Security, Technology and in other functions like Procurement and or Group risk; to manage the outcomes of this role.

**About you and your skills**
- 7-10+ years of experience in similar Information Security/Delivery transformation roles.
- As applicable to the core focus areas:

- Practical hands-on experience working within Information Security
- Experienced in interpreting Information Security framework requirements, industry & best practice standards into Policy & Standards
- Extensi

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