Intake Officer

2 months ago

Malvern East, Australia Bodewell Community Care Full time

**Intake Officer | BodeWell Community Care | VIC**

**Location**: Victoria, Australia (client visits as required)

**Department**: Home Care Services

**Employment Type**: Full-Time

**Industry**: Home Care and Disability Services

**Join BodeWell Community Care**:
At BodeWell, we're passionate about making a meaningful difference in the lives of seniors and individuals with disabilities in our community. We pride ourselves on our family-owned values, focusing on delivering top-quality care that enables our clients to live independently and joyfully in their homes.

**Why BodeWell?**
- Competitive hourly rates.
- Compensation for kilometers driven and paid travel time between clients.
- Mobile phone data allowance.
- Access to Employee Assistance Program including retail and fitness discounts.
- Ample opportunities for professional growth and development.

**About the Role**:
As an Intake Officer, you'll manage and assess client referrals, update service information via the My Aged Care Provider Portal, and complete annual reviews. Your role is pivotal in enhancing the quality of life for our clients by ensuring they receive the care and support tailored to their needs.

**Key Responsibilities**:

- Manage client referrals and service information updates.
- Conduct needs-based, client-centered assessments.
- Facilitate referrals to HCP program with client consent.
- Maintain client confidentiality and privacy in accordance with legislative requirements.

**Who We're Looking For**:

- Passionate individuals with a genuine interest in enhancing the lives of others.
- Computer literacy, including Microsoft Office and client database management systems.
- Desirable: Minimum of 3 years’ experience in an assessment role, preferably in Community Services/Healthcare. Relevant qualifications are a plus.
- Essential: Current required vaccinations, a valid driver’s license, NDIS Worker Screening, WWCC, and the right to work in Australia.

**Ready to Make a Difference?**
- _All applicants must have NDIS clearance and provide evidence of the right to work in Australia_

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