Security Officer

5 months ago

Brisbane, Australia Certis Security Australia Full time

Certis Security Australia is one of Australia’s leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

**Position Purpose**:
Certis Security Australia is currently seeking new talent to bolster its High Clearance work sites, this work would include working in concierge and customer service sites in and around Brisbane CBD. This is a casual position and would suit someone flexible and enjoys working in a variety of positions. You will need to have a NV1 or higher clearance due to the sensitive working environment.

**Key Responsibilities**:

- Conduct incident investigations in a timely manner and ensure that SecurityIncident Reports are completed and submitted.
- Demonstrate knowledge and competence in the implementation ofemergency procedures.
- Promote and encourage a team approach.
- Provide a customer service approach and maintain a fair, courteous andrespectful manner in dealing with clients and customers
- Provide a high-quality security service at client locations.
- Provide excellent customer service.
- Provide protection to the public be ensuring COVID social distancing ismaintained.
- Provide security escorts as required.
- Report and record security breaches and incidents.
- Respond promptly to incidents.
- Take a problem-solving approach to conflict situations and recognise theneed to escalate situations to the manager/supervisor for attention asappropriate.

**Qualification**:
**Mandatory**
- Current and applicable Security license Cert ll (as per state regulation)
- Current First aid Certificate with CPR
- Australian Citizen
- NV1 or above (NV1-TSPA)

**Desirable**
- Driver's license with own transport
- Ability to work in a relief or cover annual leave position

**Experience**:

- Previous experience in a similar role would be highly desirable

**Benefits & Culture**:

- Friendly and inclusive environment
- Growth and development are supported and promoted
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
- Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

**Diversity Statement**:
**Certis Security Australia Master License**:
Sydney Night Patrol & Inquiry Co Pty Ltd
- NSW 400674602
- ACT 17501220
- QLD 41315
- WA SA48240
- NT 345
- SA ISL 178143
- TAS 3020

Certis Security Australia Pty Ltd
- NSW 405149073
- ACT 17501742
- QLD 3158254
- WA SA 72311
- SA ISL 235794
- VIC Z05 798 61S
- VIC Z05 798 40S
- NT 1093
- TAS 458596293
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
- Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

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