Testing and Quality Manager

2 months ago

Melbourne, Australia Swinburne University of Technology Full time

As the Testing and Quality Manager, you will be accountable for ensuring the frameworks and capability in place to assure the quality of Swinburne’s IT systems. You will deliver a program of work to uplift the testing and QA capability at Swinburne proposing tactical improvements aligned to a Service Improvement strategy and rolling out process and policy changes to deliver the strategy. You will also assess current testing processes and procedures, identifying gaps, and proposing solutions to address deficiencies.

This dynamic role will form part of the solution delivery function that oversees the effectiveness of agile delivery processes, with emphasis on testing, identifying opportunities for improvement. It is expected you will identify the benefits through planning process, and present the case for change to enable appropriate prioritisation.

You will report into the Director, Digital Technology Delivery and will support them, as a champion of continuous improvement, leading by influence to embed a culture of Continuous Improvement across Swinburne’s IT teams. The role is expected to work collaboratively with IT teams and stakeholders to improve service offering driving down the occurrence and impact of system outages, and enhancing our ability to maintain reliable IT services.

**About You**
To be suitable for this role you will need to have experience in the below key accountabilities:

- Demonstrated experience in a service management role requiring the ability to plan, coordinate, supervise, monitor and evaluate.
- Demonstrated experience in testing, performing quality assurance, familiarity with testing tools for managing test scripts, automation, defect lifecycle management and change management
- Demonstrated experience in influencing, developing, and implementing policy, ensuring adherence to standard processes and/or government legislation in a large, complex organisation
- Proven ability to build strong working relationships with key stakeholders and ability to influence key personnel on business practices and in embedding change

**Qualifications**
- A degree level qualification in information technology, information systems, or equivalent
- Relevant industry certification, such as ITIL Foundation (Preferable)
- Significant experience in managing and developing the testing frameworks

**About Swinburne University of Technology**
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university - one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

- Every Swinburne learner gets a work experience
- Every Swinburne graduate gets a job
- Every Swinburne partner gets a tech solution
- Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

**To Apply**
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

**Applications Close: 5pm, Tuesday 28th February 2023**

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

**Equity and Diversity**
Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our Equity & Diversity website.

We welcome and encourage applicants from diverse backgrounds to apply.

**Aboriginal and Torres Strait Islander Applicants**

**_We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant_**

LI-SW

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