Assistant Venue Manager

2 months ago

Frankston, Australia TGI Fridays Full time

Built upon a legacy of great food, inventive drinks and big FUN, Fridays has become a favourite place for friends to CELEBRATE together and enjoy a casual dining experience. TGI Fridays are the world's largest full-service casual dining restaurant chain, with over 1000 restaurants worldwide. Established in New York in 1965 and arriving in Australia in 1995, it has become a staple in the hospitality scene.

In Australia, we deliver our famous TGI Fridays experience with great American food, cocktails and service. We seek an experienced Operator to manage our restaurant and make sure we deliver on our values and play a crucial role in overseeing daily operations, leading a team, and driving the success of our organisation.

The most significant part of our success is our PEOPLE. We are dedicated to building our team with only the best, most passionate and most motivated hospitality professionals worldwide who live and breathe our values

**Our Credo**

Whatever you do, do it with Integrity.

Wherever you go, go as a Leader.

Whomever you serve, serve with Caring.

Whenever you dream, dream with your All.

And never, ever give up.

**Our Values**
- Integrity
- Innovation
- Guest Focus
- Empowerment
- Accountability
- Responsibility
- Friday’s Factor

**Responsibilities**:

- Demonstrated experience managing people, growing sales, managing costs, and delivering outstanding service in a high-volume fast-paced environment.
- Proven management experience with outstanding leadership. capability and customer service focus.
- Qualifications in Hospitality (desirable - not essential)
- Can-do attitude with the ability to act efficiently and resiliently.
- Passion for creating a supportive and motivating team culture.
- Ability to work productively during busy periods including weeknights and weekends.
- Manage a team of up to 60 staff across multiple departments (including overseeing the head chef)
- Rostering, on-shift management and training
- Stock Control and Costs of Goods
- Maintain adherence to and auditing of OH&S and Food Hygiene procedures
- Identify sales opportunities.
- Ensure superior service and quality is maintained.
- Foster and maintain a positive working environment while leading by example

**Why choose TGI Fridays?**
- Attractive TGI Friday's Australia Management Incentive Scheme, which allows for un-capped Profit Share Earnings
- A thrilling and energetic work environment where every day feels like Fri-YAY.
- Be part of a family that values your ideas and encourages growth
- Perks & Discounts across all brands, TGI Fridays, Sporting Globe & Varsity
- Staff recognition and award nights
- Ongoing development - we provide continuous learning and development opportunities, including world-renowned training courses and internal promotions.
- Receive discounts on all meals
- A robust support system is in place to assist the management team, Head Office in providing all the tools necessary for you to run the business
- A team that feels more like a family, where fun and camaraderie are always on tap.

**Who We're Looking For**
- 3-5yrs Hospitality Management experience
- Exposure to both Bar and Restaurant environments
- Experience in controlling the financial aspects of a business
- The ability to lead, train and develop a team
- RSA, RSG, TAB Basics & Advanced essential
- First aid certificate is preferred but not essential
- Approved Managers Certificate preferred but not essential

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