Aps4 Redress Officer

6 months ago

Hobart, Australia DFP Recruitment Services Full time

**Job description**:
**The Opportunity**

DFP Recruitment are currently supporting a medium to large Federal Government agency in sourcing multiple
**APS4 Case Officer** for a national program.

This contract offers a generous hourly rate with accrued leave, overtime and 15.4% superannuation.

You will work in a supportive environment, where employee well-being is prioritised with access to a range of support services.

**Responsibilities**
- Complete administrative functions to support the work of the team including ensuring compliance with policy and processes, including draft correspondence and notices using agreed formats and structured guidelines.
- Assist with monitoring group mailboxes.
- Undertake quality assurance activities to ensure the accuracy and appropriateness of information and procedures.
- Develop and maintain stakeholder relationships.
- Demonstrate self-awareness and ability to self-manage in a complex, changing environment.

**About You**

In addition, you will be able to demonstrate the following:

- Communicates confidently and presents messages in a clear, concise, and articulate way.
- Demonstrates judgement and common sense when solving problems and developing.
- solutions
- Applies legislation, policies, procedures, and information management requirements.
- Responds flexibly to change and maintains a constructive approach to problem solving.
- Communicates and follows directions provided by team leader.
- Maintains knowledge of the scheme processes and contributes to continuous development.
- Manages workload effectively to meet deadlines and targets of the team.

**To Apply**

Applicants are required to hold
**Australian Citizenship **with the ability to obtain and maintain a
** Baseline Security Clearance**.

If you are interested in this role, please
**APPLY NOW** or call DFP Recruitment on (03) 8632 9900 for further information.

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