Administrative Support Officer

3 weeks ago

Sydney Olympic Park, Australia NSW Government -Office of Sport Full time

**This role provides a perfect opportunity for the right person to utilise and develop those skills and contribute to a dynamic team within the Office of Sport who support **the Duke of Edinburgh’s International Award in NSW**.**

We are seeking an Administrative Support Officer to join our team on a temporary basis up to 31 December 2024. The role will be based in our Sydney Olympic Park office.

**Working with us**
The Office of Sport is the lead NSW Government agency for sport and active recreation.

With a vision of _sport and active recreation creating healthier people, connecting communities and making a stronger NSW,_ we provide the people of NSW with the leadership, policies, programs, funding and infrastructure necessary to maximise the social, health and economic benefits realised through this valued sector.

Our work is spread across NSW, with ten Sport and Recreation Centres, five Olympic Sport Venues and offices throughout the state.

**Our Commitment to Diversity and Inclusion**:

- The Office of Sport is committed to building a workplace that values and supports diversity and inclusion. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTQIA+ and people from culturally and linguistically diverse backgrounds._
- The Office of Sport is committed to keeping children safe. It is the responsibility of all staff, regardless of role, to act to keep children safe from harm._

**About the role**

The Administrative Support Officer carries out various administrative and support services to assist in meeting the operational requirements of The Duke of Edinburgh team. In this role you will be required to:

- Provide key frontline services that include the preparation and distribution of invoices to collect monthly revenues.
- Manipulate and validate critical monthly reporting data that forms the framework of other frontline service activities.
- Preparation and distribution of monthly Duke of Edinburgh certificates as per licence obligations.
- Manage new client registrations in accordance with documented processes.
- Maintain multiple databases to allow accurate reporting.

**About you**

You will have the ability to support the administration of effective Duke of Edinburgh activities in an environment with a high volume and variety of tasks, competing priorities and tight deadlines. You can deal effectively and professionally with business clients and industry stakeholders whilst managing their expectations and balancing competing priorities. You foster a positive customer experience, and you are technology savvy.

**The Office of Sport is a great place to work, we offer**:

- A family friendly and flexible working environment
- A competitive salary
- Generous leave entitlements including recreation, sick/carer’s, family and community services, and flex leave
- Access to salary packaging, Fitness Passport and the Employee Assistance Program
- Skills and leadership development training programs

**How to apply**
- Provide your responses to the two pre-screening questions (maximum of 2 pages/4,000 characters).
- Provide a resume that details your current and previous experiences (maximum of 4 pages)

**Pre-screening questions**

1. The role requires the manipulation of data in Excel using data sourced from multiple databases to compile monthly reports to create financial transactions as well as mail merged documents for dispatch. Describe your experiences and the tools you used in undertaking and completing similar tasks. What challenges have you faced and how did you overcome them?

2. The role also requires the management of a Customer Relationship Management (CRM) system to manage Client accounts and related financial transactions. Describe your experiences in CRM and financial transaction management including an outline of particular tasks that you’ve undertaken and the tools that you have used.

**Notes**
- For further information about the role please contact Ian Walker on (02) 8754 8860 or view the role description.
- No offer of employment will be made until all relevant clearances are finalised
- This is a child-related position. You will be required to obtain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit the Office of the Children’s Guardian website.

**Applications Close**:Sunday, 3 March 2024 at 11:59pm (AEDT)

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