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Field Service Technician

1 month ago

North Lakes, Australia DFP Recruitment Services Full time

**Job description**:
A permanent opportunity has become available for a Field Service Technician to join a global organization specialising in home appliances.

This organization has established an exceptional reputation for delivering high-quality products and outstanding service and has placed itself at the forefront of the Australian and NZ Markets.

This role will service the Gold Coast and carry out quality service repairs at the customer’s premises or in the workshop.

**Your responsibilities would incorporate**:
Carrying out quality field service repairs at the customers premises or in the workshop
- Ensure all appliance, repair information and parts usage is documented
- Working in collaboration with the call planner to optimise work load
- Maintain order and cleanliness of van and ensure stock is up to date
- Provide exceptional customer service
- Management and resolution of customer concerns
- Ensure all OH&S policies and procedures are adhered to and attend training as required

**To be considered for this position you will demonstrate the following capabilities**:

- Current Disconnect/Reconnect licence or full electrical licence
- Current Australian Driver's Licence
- A sound technical knowledge of domestic appliances incorporating the ability to diagnose and rectify faults through effective problem solving skills
- Exceptional communication and customer service skills
- A genuine enjoyment of meeting and interacting with new customers
- Gas and refrigeration license highly regarded

**The benefits of the role**:

- Bonus and commission scheme
- Vehicle complete with tools including computer and phone
- Work independently with the full support of training and flexibility of an international company
- Free yearly health checks
- Staff discount

This role will be a full-time permanent position commencing ASAP. To be successful for this role you will undergo full background and licence checks.

**Please click APPLY to submit your resume for this great opportunity. For further information, call Katie on 07 3239 2500.**

Note: You may be required to provide evidence of your COVID-19 vaccination status.

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