Vehicle Recovery Officer

2 months ago

Eight Mile Plains, Australia RACQ Full time

**Vehicle Recovery Officer**(**Job Number**:240001I9**)**

**Description**

**About the role**

Are you passionate about customer service and safety? RACQ is seeking dedicated individuals to join our elite team of Vehicle Recovery Officers.

As a Vehicle Recovery Officer, you’ll be operating in our modern fleet of Attenuators and Tow Trucks, ready to assist RACQ members and other motorists in their time of need. You’ll play a crucial role in turning bad days into better ones, providing professional assistance and peace of mind to those stranded on the road.

Our team do not attend smash towing which allows you to focus on serving RACQ’s members and other urban motorists, ensuring a positive customer experience every time.

**About You**
- **Work-Life Balance**: Enjoy a 38hr rotating roster of 8-10 hour shifts across Monday to Friday, with one Saturday shift every 6 weeks
- **Impeccable Driving History**: Maintain a clean driving record over the past 5 years.
- **License and Qualifications**: Hold an MR License or above and possess a General Induction White Card.
- **Technical Skills**: Comfortable using smart phones, tablets, and computer systems.
- **Communication and Conflict Management**: Excellent communication skills and ability to manage conflict situations effectively.
- **Problem-Solving Ability**: Demonstrate strong problem-solving skills in dynamic roadside situations.
- **Opportunities for Growth**: Military or emergency service experience is advantageous, and we offer opportunities for career advancement within RACQ.
- **Pre-Employment Requirements**: Willing to undergo pre-employment medical, drug & alcohol screening, and criminal record checks.
- **Location**: Start and finish work each day at convenient Eight Mile Plains location

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA.
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 80,000+ online courses.
- Annual Salary $74,791.60 + Super

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

LI-HYBRID

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

  • Vehicle Recovery Officer

    7 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Vehicle Recovery Officer** **(** **Job Number**: **230001IS** **)** **Description** **RACQ **Vehicle Recovery Officer** **RACQ - The Royal Automobile Club of Queensland** We have served Queenslanders for more than 115 years. And are proud to be a Queensland’s largest club, owned by you, our members. We also support the wider community through...

  • Vehicle Recovery Officer

    6 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Vehicle Recovery Officer**(**Job Number**:240000QH**)** **Description** **RACQ Vehicle Recovery Officer** *** **About the role** Are you passionate about customer service and safety? RACQ is seeking dedicated individuals to join our elite team of Vehicle Recovery Officers. As a Vehicle Recovery Officer, you’ll be operating in our modern fleet of...

  • Vehicle Recovery Officer

    7 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Vehicle Recovery Officer**(**Job Number**:240000BA**)** **Description** **RACQ Vehicle Recovery Officer** **About the role** RACQ has opportunities for customer service and safety focused people who are interested in working as a Vehicle Recovery Officer. Our team of professional drivers come to the aid of RACQ’s members and other motorists in their...

  • Vehicle Recovery Officer

    3 weeks ago

    Eight Mile Plains, Australia RACQ Full time

    **Vehicle Recovery Officer**(**Job Number**:240001OF**)** **Description** Are you passionate about customer service and safety? RACQ is seeking dedicated individuals to join our elite team of Vehicle Recovery Officers. As a Vehicle Recovery Officer, you’ll be operating in our modern fleet of Attenuators and Tow Trucks, ready to assist RACQ members and...

  • Vehicle Recovery Operations Specialist

    2 months ago

    Eight Mile Plains, Queensland, Australia RACQ Full time

    RACQ is seeking a skilled Vehicle Recovery Operations Specialist to join our team.About the RoleAs a Vehicle Recovery Operations Specialist, you will be responsible for providing professional assistance and peace of mind to RACQ members and other motorists in their time of need. You will operate in our modern fleet of Attenuators and Tow Trucks, ensuring a...

  • Claims Management Officer

    3 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Claims Management Officer - Recoveries & Settlements**(**Job Number**:240001AW**)** **Description** **About the role**: - Multiple positions available - Manage a diverse portfolio of either motor recoveries or settlements claims in a proactive and cost-effective manner, ensuring appropriate strategies are applied for the most effective outcome - Make...

  • Claims Management Officer

    1 month ago

    Eight Mile Plains, Australia RACQ Full time

    **Claims Management Officer - Recoveries & Settlements**(**Job Number**:240001L6**)** **Description** **About the role**: - Multiple positions available - Manage a diverse portfolio of either motor recoveries or settlements claims in a proactive and cost-effective manner, ensuring appropriate strategies are applied for the most effective outcome - Make...

  • Recovery Officer

    3 months ago

    Mile End, Australia RAA Full time

    **Fixed Term (to 7/11/25) opportunity to join the Insurance Recoveries Team**: - **Full-time position based in Mile End with Hybrid WFH option after probation**: - **Join a high performing team with an inclusive and supportive culture** Reporting to the Team Leader Recoveries, you will be responsible for performing recovery tasks to support successful...

  • Recovery Officer

    4 months ago

    Mile End, Australia RAA Full time

    **New Fixed Term (to 7/11/25) opportunity to join the Insurance Recoveries Team**: - **Full-time position based in Mile End with Hybrid WFH option after probation**: - **Join a high performing team with an inclusive and supportive culture** Reporting to the Team Leader Recoveries, you will be responsible for performing recovery tasks to support successful...

  • Recovery Officer

    6 months ago

    Mile End, Australia RAA Full time

    **Multiple exciting opportunities to join SA’s iconic RAA Insurance**: - **Full-time permanent position based in Mile End with Hybrid WFH option after probation**: - **Join a high performing team with an inclusive and supportive culture** Reporting to the Team Leader Recoveries, you will be responsible for performing recovery tasks to support successful...

  • Recoveries Fast Track Officer

    2 months ago

    Mile End, Australia RAA Full time

    **Join the supportive environment in Recoveries** to m**aximise recovery outcomes**: - **Career path opportunity with great staff benefits**: - **Full-Time permanent role based at Mile End, with ability to WFH** As an integral member of the recoveries team, this role will see you perform recovery tasks to support successful recovery outcomes. This will...

  • Claim Management Officer

    6 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Claim Management Officer **(**Job Number**:240000HM**)** **Description** **Motor Claims Recovery Officer** We are seeking experienced individuals with strong recovery or complex motor claims management experience to join our results-driven, outcome focused team. You will be responsible for the identification and management of recovery opportunities,...

  • Loan Accounts Officer

    7 months ago

    Eight Mile Plains, Australia Nixil Full time

    **Work options**: Mon to Fri Office hours Join a dynamic team where your contributions are valued, and your professional growth is encouraged. Our customer is a leading financial services company dedicated to providing innovative and reliable Insurance Premium Funding solutions. They are looking for a dynamic individual to join their in-house Collections...

  • Heavy Duty Recovery Specialist

    1 month ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Drive Your Career Forward with RAAWe are seeking a skilled Heavy Duty Recovery Specialist to join our team in Adelaide. This is a full-time permanent position that offers competitive pay, great benefits, and opportunities for growth.About the RoleIn this critical role, you will be part of a dedicated team responsible for responding to road service calls,...

  • Property Recoveries Specialist

    7 months ago

    Mile End, Australia RAA Full time

    **Newly created opportunity to join SA’s iconic RAA Insurance**: - **Full-time permanent position based at Mile End, WFH options**: - **Join a growing team with a high performance, inclusive and supportive culture** An exciting new role has been created to manage the recovery process for home claims, to ensure costs and losses are effectively and...

  • Property Recoveries Specialist

    3 months ago

    Mile End, Australia RAA Full time

    **Amazing opportunity to join SA’s iconic RAA Insurance**: - **Full-time permanent position based at Mile End**: - **Join a growing team with a high performance, inclusive and supportive culture** **What You’ll Do** Step into an exciting and impactful role where you’ll manage the recovery process for home claims, ensuring efficient and effective...

  • Team Manager Motor Claims

    6 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Team Manager Motor Claims** **(** **Job Number**: **24000043** **)** **Description** **Team Manager - Recoveries** In this critical role, you will leverage your strong recoveries management experience to support the Operational Claims management leadership team in implementing the Claim Recoveries Management Strategy. Effective prioritisation, focus,...

  • Claims Management Specialist

    4 weeks ago

    Eight Mile Plains, Queensland, Australia RACQ Full time

    We are seeking enthusiastic individuals to join our Motor Claims Recovery or Motor Settlements teams in permanent full-time roles. The successful candidates will manage a portfolio of claims where they will be required to identify recovery and settlement opportunities, liaise with internal and external stakeholders, manage complex liability claims, have...

  • Roadside Recovery Specialist

    4 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    **Exciting Opportunity in Adelaide CBD**We are seeking a reliable and skilled Roadside Recovery Specialist to join our team at the Royal Automobile Association of South Australia (RAA). As a vital member of our roadside assistance team, you will play a crucial role in responding to road service calls, loading, transporting, and unloading vehicles across the...

  • Claims Management Officer

    6 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Claims Management Officer** **(** **Job Number**: **230001M5** **)** **Description** **Claims Management Officer - Property** **About the role** We are seeking highly motivated, resilient, reliable, positive customer service professionals to join the Property Claims team. Customer service and a desire to help is key. Applicants who love to help others,...