Rostering Officer

4 weeks ago

Adelaide Region SA, Australia Healthcare Australia Full time

Opportunity to Make your Mark with Australia's Leading Healthcare Provider
- Great team environment
- Now in our 51st year, as an employer today we focus on our people to ensure a great home/work life balance._
- We play a crucial role in shaping the future of Healthcare in Australia; we offer opportunities to further your career, and we enjoy a working environment where our employees feel valued._

We are seeking a Rostering Officer to join our team based in South Australia. Reporting to the Scheduling Team Leader, you will be the first point of contact for a range of enquiries from clients and staff. You will join an established and experienced team of Rostering Officers responsible for the allocation of shifts to our Support Workers for out Home Care clients.

**Responsibilities include**:

- Manage the roster according to the Annual Workforce Plan
- Answering phone calls and assisting with client and stakeholder enquiries
- Scheduling of support staff and ensuring all shifts are filled in a timely manner
- Understanding the client needs to match appropriate skilled staff to clients; to deliver services in line with their care plan
- Identifying gaps in the roster, ensuring there is a pool of support workers credentialed and ready for shifts
- Supervision of support workers on a regular basis
- Engage and communicate effectively within all divisions of Home Care
- Reporting incidents immediately in line with the Home Care Incident reporting policies
- Perform ad hoc duties and projects assigned by your manager

**To be considered**:

- Experience in rostering within the healthcare sector (desirable)
- Driven, passionate and dedicated to scheduling effective services for clients and staff
- Ability to calmly perform in high pressure situations
- Excellent communication and customer service skills
- Current or willing to obtain National Police check
- Current or willing to obtain Working with Children check
- 3 x Covid-19 Vaccinations

**About HCA**:
Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

We play a crucial role in shaping the future of Healthcare in Australia and we enjoy a working environment where our employees feel valued.

**BENEFITS OF WORKING WITH HCA**
- We are a people-centric business with our core values driving everything we do
- 5 weeks of leave (conditions apply)
- Future career opportunities with an expanding national organisation
- Close, friendly and supportive team environment
- Ongoing training and support

**and cover letter outlining your experience.**
- At HCA we are committed to embracing diversity and committed to providing a safe working environment._
- *Healthcare Australia requires that all workers be fully vaccinated against COVID-19_

To learn more about HCA:

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