Contract Coordinato

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Coles Services keep our stores clean and safe. Our team works with passion and pace. And we’re proud of the shopping experience we give our customers.
We’re looking for an exceptional Contract Coordinator to join our Coles Services Team.

**About the role**:
You’ll take responsibility for supporting our OSE (Other Store Expenses) team to deliver our contractual and operational requirements across the OSE portfolio.
You’ll manage day-to-day workflow with our “goods not for resale” suppliers and manage operational queries from our internal stakeholders and store teams, you will support with documenting processes and procedures and building efficiencies within our stakeholder network.

You will also:

- Identify and implement continuous improvement opportunities across supplier processes, contract management and management of field queries with measurable benefits.
- Managing and resolving escalations in a timely manner
- Managing and maintaining OSE support inboxes
- Building reports to support management, tracking contract performance, and driving required compliance in the field
- Tracking and raising invoices across all contracts, including dispute resolution

**About you and your skills**:
You will have:

- Experience in a similar role in fast-paced, retail or service-based industries
- The ability to quickly build strong working relationships with key stakeholders in a fast-paced and complex work environment
- Proficiency with Microsoft suite, particularly excel
- A level of comfort with databases and systems
- The ability to adapt combined with effective problem-solving skills

LI-KK1

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 112974

Employment Type: Full time