Concierge Manager

3 weeks ago

Bankstown, Australia Bankstown Sports Club Full time

About Us
Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 120,000, employing over 540 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.
Bankstown Sports is a one-stop destination for all. Our venues include the Lady Banks Rooftop Bar and the Basement Brewhouse, along with diverse food offerings across Italian, Asian, and middle eastern cuisines, just to name a few. The Group operates six clubs as well as a state of the art 600 seat theatre, a large Grand Ballroom and an extensive range of facilities to host events of all kinds along with a commercial office tower.

About the Role
The Concierge Manager will work alongside another, to manage the operational concierge team at Bankstown Sports. This will be across three entrances focusing on all facets of the customer journey. This role will require diplomacy, good decision making skills and an ability to create experiences guests wish to repeat. As we are a leading Club within the industry the role will also focus on compliance, and training the wider team on these requirements.

**Some of the role responsibilities will include**:

- Lead lobby operations and set a high standard of customer service
- Lead and Support a Service focused team
- Engage, mentor, support and motivate staff
- Contribute to the development and implementation of operational procedures
- Conflict resolution
- Work collaboratively with all departments and Liaise with key stakeholders on relevant issues
- Assisting with Rosters
- Promote and monitor high standard of presentation and grooming

**What we are looking for**:

- 2-3 years Management/leadership experience preferably in a similar industry or setting
- Ability to work in a fast paced environment
- Intermediate computer literacy skills
- Valid NSW RSA & RCG
- Working with Children's check
- First Aid certificate

**What we have to offer**:

- Career development - we love to promote internally and between clubs
- Training - ongoing training opportunities are provided
- Parking - free, secure and underground car parking (plus a discount on car washes)
- Health & Wellbeing Program
- Rewards & Recognition - you'll have access to generous rewards and recognition program

If this sounds like your next opportunity APPLY NOW

  • Concierge Manager

    7 days ago

    Bankstown, Australia Bankstown Sports Club Full time

    About UsBankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney's top five registered clubs, it boasts a membership of 120,000, employing over 540 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage,...

  • Branch Concierge

    7 days ago

    Bankstown, Australia Commonwealth Bank Full time

    Join our successful Campsie Branch as Branch Concierge- We offer industry leading training & competitive salary package/benefits- **Mandarin/Cantonese language skills are highly sought after for this role29.75 hours per week: Monday-Friday: 9.30am4pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless...

  • Branch Concierge

    7 days ago

    Bankstown, Australia Commonwealth Bank Full time

    Enjoy access to extensive employee benefits & discounts Industry leading training program & market leading technologies Cantonese or Mandarin language skills are highly sought after for this role**29.75 hours per week:Monday, Tuesday, Wednesday, Friday : 9.30am-4pm Thursday : 9.30am5pmDo work that mattersAs the public face of CommBank, the Retail Banking...

  • Branch Concierge

    7 days ago

    Bankstown, Australia Commonwealth Bank Full time

    Be the face of the Chester Hill Branch - kickstart your career in Banking- **We provide industry leading training & employee benefits29.75 hours per week: Monday Friday: 9.15am4pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business...

  • Branch Concierge

    3 weeks ago

    Bankstown, Australia Commonwealth Bank Full time

    **Join our successful Campsie Branch as Branch Concierge** - **We offer industry leading training & competitive salary package/benefits** - **Mandarin/Cantonese language skills are highly sought after for this role **29.75 hours per week**: - Monday-Friday: 9.30am-4pm **Do work **that matters As the public face of CommBank, the Retail Banking Services (RBS)...

  • Branch Concierge

    2 months ago

    Bankstown, Australia Commonwealth Bank Full time

    **Join our successful Campsie Branch as Branch Concierge** - **We offer industry leading training & competitive salary package/benefits** - **Mandarin/Cantonese language skills are highly sought after for this role **29.75 hours per week**: - Monday-Friday: 9.30am-4pm **Do work **that matters As the public face of CommBank, the Retail Banking Services (RBS)...

  • Guest Service Agent/Concierge

    7 days ago

    Bankstown, Australia SECUREcorp Full time

    Securecorp currently has an outstanding opportunity for a Permanent Part Time concierge member to provide excellent customer service and administration duties at Western Sydney University - Bankstown. About Securecorp: Securecorp is a successful, progressive, and award-winning Company who provide premium security, cleaning, electronics and monitoring...

  • Guest Service Agent/Concierge

    1 month ago

    Bankstown, Australia SECUREcorp Full time

    Securecorp currently has an outstanding opportunity for a Permanent Part Time concierge member to provide excellent customer service and administration duties at Western Sydney University - Bankstown. About Securecorp: Securecorp is a successful, progressive, and award-winning Company who provide premium security, cleaning, electronics and monitoring...

  • Branch Concierge

    7 days ago

    Bankstown, Australia Commonwealth Bank Full time

    **Be the face of the Chester Hill Branch - kickstart your career in Banking** - **We provide industry leading training & employee benefits **29.75 hours per week**: - Monday - Friday: 9.15am-4pm **Do work **that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million...

  • Branch Concierge

    2 months ago

    Bankstown, Australia Commonwealth Bank Full time

    Enjoy access to extensive employee benefits & discounts - Industry leading training program & market leading technologies - Cantonese or Mandarin language skills are highly sought after for this role**29.75 hours per week: - Monday, Tuesday, Wednesday, Friday : 9.30am-4pm - Thursday : 9.30am-5pm **Do work **that matters As the public face of CommBank, the...

  • Security Control Room Officer

    7 days ago

    Bankstown, Australia SECUREcorp Full time

    Join Securecorp as a Control Room Officer Securecorp, a leading provider of security, cleaning, electronics, and monitoring services nationwide, is offering an exciting opportunity for individuals passionate about security and customer service excellence. Guided by our core values of reliability, integrity, and results, we prioritise stability, growth,...

  • Security Control Room Officer

    1 week ago

    Bankstown, Australia SECUREcorp Full time

    Join Securecorp as a Control Room Officer! Securecorp, a leading provider of security, cleaning, electronics, and monitoring services nationwide, is offering an exciting opportunity for individuals passionate about security and customer service excellence. Guided by our core values of reliability, integrity, and results, we prioritise stability, growth,...

  • Branch Concierge

    3 weeks ago

    Bankstown, Australia Commonwealth Bank Full time

    You are a passionate customer service professional looking for the next challenge - We are a customer and community focused network of branch colleagues - Together we can create brilliant customer experiences that matter **Roster (29.75 hours per week)**: - Monday: 9am-4pm - Tuesday: 9.30am-4pm - Wednesday: 9.30am-4pm - Thursday: 9.30am-5pm - Friday:...

  • Security Control Room Officer

    1 hour ago

    Bankstown, Australia SECUREcorp Full time

    Join Securecorp as a Control Room Officer! Securecorp, a leading provider of security, cleaning, electronics, and monitoring services nationwide, is offering an exciting opportunity for individuals passionate about security and customer service excellence. Guided by our core values of reliability, integrity, and results, we prioritise stability, growth, and...