State Manager
2 weeks ago
With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network.
Ticketek sells over 23 million tickets to more than 20,000 events each year, including concerts, sports, theatre, musicals, festivals, exhibitions, experience and family events.
Ticketek provides ticketing services to Australia's premier venues including ANZ Stadium, Qudos Bank Arena, Sydney Cricket Ground, Melbourne Cricket Ground, Rod Laver Arena, Hisense Arena, AAMI Park, Her Majesty's Theatre, Blundstone Arena, Suncorp Stadium, Brisbane Entertainment Centre, Gold Coast Convention and Exhibition Centre, Newcastle Entertainment Centre, Canberra Stadium, National Gallery of Australia Canberra, Adelaide Entertainment Centre, Adelaide Oval, Perth Theatre Trust, Regal Theatre and RAC Arena.
**About the role**
Reporting directly to the GM of Ticketek Australia you will lead the NSW team, ensuring internal operational services and activities are satisfying client needs and meeting commercial deadlines. Be the key contact, providing a critical communications link between the Client/Venue and Ticketek, whilst ensuring the on-going enhancement and development of client relationships, and providing a high level of customer service. Work with the Marketing and Business Development team to provide further value-added services and solutions to clients that increase the occupancy and yield outcomes of events under your responsibility.
If you are a strong leader with a hunger to win new business and build strong client relationships, then an exciting challenge awaits you in this key senior business role.
As the State Manager for NSW your responsibilities include, but are not limited to:
**Client Management**
- Develop strong working relationships with promoters and venues to ensure effective communication and continued business opportunities
- Liaise closely with client(s) re on-sales, ticket sales, etc
- Analyse event performance, tracking the daily, weekly, monthly and total event sales, identifying sales trends and actions that may be required to achieve the targeted goals for the client
**Commercial - Contract Management**
- Ensure strong understanding of contractual terms
- Manage contractual compliance overall
**Retain and Grow Existing Clients**
- Identifying and/or working on developing business opportunities. This may include being involved in components of the negotiating or re-negotiating (or retaining) business process
**Event Operations**
- In conjunction with relevant Account and Event Manager and/or Systems Support staff (as applicable), assist in developing and documenting a detailed events plan to ensure all milestones in relation to the event are met
**Event Marketing and Promotion**
- Brief Marketing to identify key requirements to develop a marketing proposal for client campaigns
- Promote and secure from Clients a marketing and promotional campaign budget, to plan & implement in conjunction with the client, a marketing and promotional campaign
**To be successful for this position we are looking for**:
- Experience and understanding of industry and awareness of marketing principles in relation to live entertainment
- Strong relationship building and negotiation skills
- Proven experience in a leadership role
- Ability to think and act strategically
- Strong commercial, communication and presentation skills
- Demonstrated ability to work under pressure and achieve sales targets
- Flexibility - this position requires weekends and out-of-hours/evening work where required, so flexibility with your working hours is imperative in order to be able to successfully carry out the role
If you think this role will be suited to you and you want to be part of a dynamic, fast pace and fun energetic team click "Apply" now.
**So, what does TEG offer?**
At TEG all your hard work in helping change the way we interact with clients and customers will not go unnoticed. In return we support and reward great performance by offering competitive salaries, employee benefits and incentives.
- Flexible Working Arrangements
- Birthday Leave
- Gym Membership Perks
- Free Advice and Support (EAP)
- Flu Vaccinations
- Learning Opportunities and support
- Company Paid Parental Leave
- Complimentary tickets to selected events
- Going the Extra Mile (GEM) Awards and Service Awards
- Opportunities to support our community and partners
**TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.**
**About TEG**:
TEG is Global leader in live entertainment, ticketing, and technology. TEG includes Ticketek, Ovation, TEG Dainty, TEG Live, Eventopia, Qudos Bank Arena, TEG Venues, Softix, Life Like Touring, The Entertainment Store, Brickman Exhibitions, Nice Events, Propaganda, MJR Presents, Handsome Touring, TEG Theat
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