Case Manager

7 months ago

West Melbourne, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Start your career with The Salvation Army today

We are looking for a progressive and compassionate Case Manager who shares our mission & values and is committed to achieving positive outcomes.

The role you could play

We are seeking a Case Manager for our Women Outreach Support Service (WOSS) to provide short term case management support and assertive outreach to single women over the age of 20 (without accompanying dependants) who are experiencing homelessness, including rough sleeping.. You will work collaboratively with clients and other stakeholders to ensure the individual is provided with a transdisciplinary approach to support in their journey out of homelessness.

What is the Women Outreach Support Service?

This program provides short term interventions of support of up to twelve weeks to facilitate access to crisis and short term accommodation through the inner western metropolitan local government areas of Melbourne, Moonee Valley, Maribyrnong, Hobsons Bay and Brimbank. The Case Management program provides person-centred and trauma informed support ensuring access for clients to relevant services, advocacy in obtaining safe and secure housing, specialised counselling, and psychiatric issues.

Duties
- Trauma informed, strength based, and client centred practice principles are evidenced in all client supports
- Provide brief intervention, floating support, case management, service coordination, referral, and advocacy to successfully achieve client goals
- Case management support provided to clients in accordance with TSA case management models
- Coordinate case conferences, planning and exit planning in conjunction with referring agencies
- Clients assisted to access support services and establish community support

This is a permanent full-time position based in Flagstaff, VIC. Salary and conditions are in accordance with SCHADS Level 5 Award.
- Diploma or Degree qualifications in Social Work, Psychology, or related field required
- Relevant experience in the Social Service sector including Case Management & Assertive Outreach practice
- Experience working with internal and external stakeholders to maintain and create new connections in the sector
- Able to demonstrate knowledge of homelessness
- Resilience, flexibility and adaptability
- Ability to meet tight deadlines
- Advanced communication, written & organisational skills
- Ability to ensure service delivery outcomes meet the required target
- Ability to manage crisis situations
- Initiative to solve service delivery challenges

Benefits working with The Salvation Army
- We offer our eligible employees NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
- Health, fitness, financial, retail and lifestyle discounts and benefits;
- Employee Assistance Program - Independent confidential counselling service;
- Opportunity for career development;
- Paid parental leave - 12 weeks
- Up to 8 weeks leave per year through our purchase leave scheme
- Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution

Enquiries only

Please contact Team Leader Maeve Stakelum for a Position Description or to discuss this opportunity in more detail.

or

Phone: 0419 828 583
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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