Ato Reporting Team Leader, Operations

1 month ago

Parramatta, Australia Link Group Full time

**Overview**

Broadly, this role is primarily responsible for managing the Operations relating to the ATO and Service Australia reporting obligations of the Retirement & Superannuation Solutions business unit of the Link Group, to ensure that reporting to the ATO and Service Australia on behalf of Link Group’s superannuation clients is complete and accurate.

The role will liaise with a range of internal and external stakeholders where necessary - including Regulators as required

**Key Accountabilities and main responsibilities**

Strategic Focus
- Managing the unclaimed super money process of Retirement & Superannuation Solutions clients including key stakeholder, CPMs
- Managing requests from the ATO arising from audits, reviews, questionnaires, queries etc, initiatives and remediation
- Ensuring all change (regulatory and/or business) is accurately implemented. Working with business change projects and Regulatory Projects/Change programs of work
- Determining the impact of key change projects on ATO/SA Operations e.g. on-boarding new clients, successor fund transfers and administration system migrations and implementing accordingly

Operational Management
- Maintaining strong and productive relationships always with Regulators - ATO/SA personnel at all levels
- To increase the maturity and quality of the ATO/SA reporting processes across the Link Group including preparing and maintaining process documentation, process maps, standardizing processes to create efficiencies, etc as required
- Ensuring that key controls (including reconciliations) in the reporting processes are evident and working effectively
- To provide dashboard reporting on key reporting processes e.g. ATO Statement of Accounts, Surcharge, MAAS/MATS and USM reporting response messaging, etc
- Identifying, promptly raising and rectifying / remediating incidents
- To escalate issues, concerns and opportunities arising promptly and concisely from the above to the reporting manager. Ensuring that material impacts on clients and the shareholder (i.e. Link Group) are communicated.

People Leadership
- Providing leadership and management of a team of ATO reporting analyst and to exhibit role model behaviours in this respect which enhance the morale of the team

Governance & Risk
- Ensuring that reporting to the ATO on behalf of fund admin clients is complete and accurate including reporting via SuperStream
- Assist with projects which provide a value-added service and a reduction in operational risk to the Link Group which facilitate retention of existing profitable business and profitable growth of the client portfolio
- Ensuring that ATO specifications arising from change are rigorously tested prior to release into production

**Experience & Personal Attributes**
- Ability to manage staff and stakeholders
- A depth understanding of superannuation legislation and compliance & regulatory issues.
- Understanding of ATO reporting requirements, processes, and structures for superannuation purposes.
- Motivated person who shows initiative and can work autonomously.
- Good interpersonal and communication skills with service-related attitude
- Problem solving and analytical skills to solve problems including process related problems.
- Planning and organisation skills.
- Ability to exhibit role model behaviour.
- Ability to thrive with change
- Understanding of technology and super registry systems
- Developing technical training, protocols and education, where required
- Good communication and interpersonal skills
- High quality reporting - both written and verbal
- Attention to detail and accuracy
- Delivery / outcome focused
- Must be able to make objective assessment of findings, with recommendations on way forward if appropriate
- Completion of responsibilities within required deadlines

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Lin

  • Ato Reporting Team Leader, Operations

    5 days ago

    Parramatta, New South Wales, Australia Link Group Full time

    OverviewBroadly, this role is primarily responsible for managing the Operations relating to the ATO and Service Australia reporting obligations of the Retirement & Superannuation Solutions business unit of the Link Group, to ensure that reporting to the ATO and Service Australia on behalf of Link Group's superannuation clients is complete and accurate.The...

  • Ato Reporting Analyst

    2 months ago

    Parramatta, Australia Link Group Full time

    **Overview** This role is primarily responsible for executing ATO reporting obligations of the Retirement & Superannuation Solutions business unit of Link Group, to ensure that reporting to the ATO on behalf of Link Group’s superannuation clients is complete and accurate **Key Accountabilities and Main Responsibilities** - Ensuring that reporting to the...

  • Ato Reporting Analyst

    7 days ago

    Parramatta, Australia Link Group Full time

    **Overview** This role is primarily responsible for executing ATO reporting obligations of the Retirement & Superannuation Solutions business unit of Link Group, to ensure that reporting to the ATO on behalf of Link Group’s superannuation clients is complete and accurate **Key Accountabilities and Main Responsibilities** - Ensuring that reporting to the...

  • Team Leader, HR Operations

    4 hours ago

    Parramatta, Australia Link Group Full time

    **Overview** - The Team Leader is responsible for supporting the wider HR Operations team and ensuring that the day to day operations of the team meet customer expectations. This role will be responsible for identifying, as well as implementing, process improvements and service excellence and is the first and primary point of contact for escalations from the...

  • Team Leader

    5 days ago

    Parramatta, New South Wales, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • Distribution Team Leader

    4 weeks ago

    Parramatta, Australia West Recruitment Full time

    Western Sydney locationExcellent Salary + Bonus + BenefitsCareer progression in a Global leaderAbout your new companyThis Global, Industry Leader offers a supportive, innovative, and inclusive environment whilst ensuring a strong career path for its staff. As a well-established leader in their field, their passion is unwavering when it comes to delivering...

  • Distribution Team Leader

    5 days ago

    Parramatta, New South Wales, Australia West Recruitment Full time

    Western Sydney locationExcellent Salary + Bonus + BenefitsCareer progression in a Global leaderAbout your new companyThis Global, Industry Leader offers a supportive, innovative, and inclusive environment whilst ensuring a strong career path for its staff. As a well-established leader in their field, their passion is unwavering when it comes to delivering...

  • Team Leader

    5 days ago

    Parramatta, New South Wales, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • Assistant Team Leader, Nsw Operations

    3 weeks ago

    Parramatta, Australia Australian Electoral Commission Full time

    **Agency Purpose** The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness...

  • Team Leader

    5 days ago

    Parramatta, New South Wales, Australia KPMG Full time

    KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth.Your OpportunityBecoming a Team Leader at KPMG, you will take on a...

  • Team Leader, Intelligence

    2 weeks ago

    Parramatta, Australia NSW Government -NSW Police Force Full time

    **Clerk Grade 7/8**: - **Ongoing Full-Time**: - **Parramatta** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a...

  • Cellar Team Leader

    4 weeks ago

    Parramatta, Australia Parramatta Leagues - Home of the Eels Full time

    Due to internal promotion, a fantastic opportunity has opened for a hands-on Cellar Team Leader to join a tight knit Cellar team. Reporting into the Food & Beverage Manager, this role will ensure quality & control of stock delivery through supervising efficient cellar operations. **About us**: Parramatta Leagues Club (PLC) is one of Australia’s most...

  • Cellar Team Leader

    3 weeks ago

    Parramatta, Australia Parramatta Leagues - Home of the Eels Full time

    Due to internal promotion, a fantastic opportunity has opened for a hands-on Cellar Team Leader to join a tight knit Cellar team. Reporting into the Food & Beverage Manager, this role will ensure quality & control of stock delivery through supervising efficient cellar operations. **About us**: Parramatta Leagues Club (PLC) is one of Australia’s most...

  • Contact Centre Team Leader

    2 weeks ago

    Parramatta, Australia Ventia Pty Limited Full time

    95k package, work with one of the market leaders - Parramatta based, permanent full-time position working 11am - 7pm, Saturday to Wednesday - Be part of an inclusive and high-performing team Ventia's Operations Centre is located on Darug Land (Parramatta, NSW) and is a 24/7 National Contact Centre. The VOC provides inbound and outbound customer service,...

  • Team Leader

    5 days ago

    Parramatta, New South Wales, Australia Parramatta City Council Full time

    The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City's future and ensure it is culturally, socially, environmentally,...

  • Assistant Team Leader, Nsw Operations

    5 days ago

    Parramatta, New South Wales, Australia Australian Electoral Commission Full time

    Agency PurposeThe Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs.The AEC's...

  • Team Leader

    5 days ago

    Parramatta, New South Wales, Australia Sedgwick Full time

    The 'Apply with SEEK' option is available for International applicants, especially those from Australia. If this does not apply to you, please use the 'Apply' option. Taking care of people is at the core of everything we do, and we kick off by taking care of you, our valued colleague. A career at Sedgwick means immersing yourself in our culture of caring....

  • Team Leader

    5 days ago

    Parramatta, New South Wales, Australia Parramatta City Council Full time

    The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney's Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City's future and ensure it is culturally, socially, environmentally, and...

  • Ndis Team Leader

    2 weeks ago

    Parramatta, Australia Ability Street Community Services Full time

    Introduction to the Company: Ability Street Community Services operates as a registered NDIS provider and stands at the forefront of the Disability sector, dedicated to delivering individualized care to people with disabilities. Grounded in contemporary and unconventional approaches, our organization envisions a landscape where individuals with disabilities...

  • Mowing Team Leader

    4 weeks ago

    Parramatta, Australia Skyline Full time

    **The Opportunity**: **The Benefits**: - Staff Discounted Lunches - Tool of Trade Vehicle. - Flexible Working Hours - Uniform and PPE provided - Social Events - Key Employee Development Program - Opportunities for growth and further training - Supportive management team - Fantastic team culture **Your responsibilities will include**: - Perform landscape...