Group Accounts Officer

4 months ago

Summer Hill, Australia Goldmark Full time

Australia’s largest jewellery retailer
- Achieve true, work-life balance
- Generous staff discounts across our wide range of beautiful products
- 5 days on-site role located in our Support Office at Summer Hill (NSW)
- Walking distance from all public transport / Parking available on-site

About Us

The James Pascoe Group (JPL Group) consisting of Prouds the Jewellers, Angus & Coote and Goldmark is a national retail chain operating over 460 stores being the largest specialist jewellers in Australia. With over 100 years of jewellery experience, the JPL Group prides on sourcing products from around the world in order to provide a large range of quality products at competitive prices.

Currently the JPL Group employs over 4000 team members to serve in excess of 4 million customers a year in Australia.

Despite continuous success and impressive growth, the JPL Group remains a family-owned Company with a long history of jewellery experience and that prides on excellence in customer service.

About The Role
Reporting to the Group Accounts Manager, your role and responsibilities will consist of but are not limited to:

- Support the month-end closing of accounts receivable ledger
- Reconcile General ledger accounts associated with Finance products like Humm and Latitude
- Liaise with Humm merchant and Latitude merchant services teams regarding store queries, customer queries, setting up finance accounts for new stores and special finance approvals
- Ensure timely collection of outstanding amounts and the maintenance of outstanding debts at acceptable levels
- Manage Gifts cards processing & Contents Insurance
- Resolve certain disputes raised by customers
- Allocating and receipting of customer payments from bank statement using SAP
- Review online sales order transactions blocked for fraudulent checks
- Process webstore refunds and ANZ chargebacks
- Communicate with internal and external stakeholders
- Maintain Physical and Digital Management system
- Maintain daily picking of jewellery quota

**Key competencies to succeed in the role include**:

- 2+ years’ experience in Accounts administration
- Experience and exposure to a large ERP system such as SAP
- Intermediate to advance MS Excel skills
- Strong time management and organisational skills
- Strong written and verbal communication skills
- Sound data entry and administration experience
- Proven ability to resolve conflict with strong analytical and troubleshooting skills
- Strong attention to detail
- Positive and friendly attitude with the ability to work with several stakeholders

As part of the JPL Recruitment process, the successful applicant/s will be required to complete a National Police Criminal History Check from the relevant State and/or Territory he/she resides in before they receive an Employment offer.

Applications from Recruitment Agencies will not be considered.

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