Group Merchandise Assistant

5 months ago

Summer Hill, Australia Angus & Coote Full time

About us
The James Pascoe Group (JPL Group) consisting of Prouds the Jewellers, Angus & Coote and Goldmark is a national retail chain operating over 450 stores being the largest specialist jewellers in Australia. With over 100 years of jewellery experience, the JPL Group prides itself on sourcing products from around the world in order to provide a large range of quality products at competitive prices.

Currently the JPL Group employs over 4000 Team Members to serve in excess of 4 million customers a year in Australia. James Pascoe Limited employs a further 4000 Team Members in New Zealand.

Despite continuous success and impressive growth, the JPL Group remains a family owned Company with a long history of jewellery experience and that prides itself on excellence in customer service.

What will you do?
- Providing general administrative assistance to Category Manager and Group Buyer as needed.
- Complete weekly costing sheets in conjunction with Category Manager/Group Buyer for approval.
- Create new orders, monitor outstanding orders and follow-up where necessary.
- Ensure advertised stock is ordered, prioritized and allocated to stores at the appropriate time.
- Assist Category Manager/Group Buyer present promotional products in line with brief provided by the Group Chief Executive Officer.
- Ensure promotional offers and pricing are in line with the Company’s ACL compliance policies.
- Action on price change in Pathway System in line with pricing guidelines and margin expectations.
- Assist in conducting comparative price or product checks in the local market.
- Action on inactive, aged and obsolete stock under the direction of Category manager or Group Buyer.
- Update store legends in Pathway system on a regular basis, based on desired range level determined in consultation with Category Manager or Group Buyer.
- Maintain the buying office samples, ensuring they are maintained in a saleable condition and that an accurate record is kept.
- Deliver excellent customer service to internal and external customers, including suppliers.
- Complete other administration duties as required, including creation and maintenance of spreadsheets for marketing purposes, responding and following up on queries, requests and repairs from stores.
- Daily replenishment of stock to stores including general picking.

What skills and experience do you need?
- At least 12 months’ experience in an administrative support role.
- Intermediate computer skills, particularly in Microsoft Office (including Excel) and Outlook.
- Excellent written and verbal communication skills.
- Superior organisational and time-management skills.
- Strong attention to detail.
- Have positive attitude, be self-motivated, and with the proven ability to work autonomously.
- Strong organisational skills with the ability to self-manage and meet deadlines.
- High level of professionalism and attention to detail.
- Proven ability to multitask and be hands-on.
- Have general knowledge of the retail industry.

**Benefits**:

- Generous Team Member discount across all jewellery brands.
- Great support, for growth and development within your role.
- The opportunity to be part of a dynamic and a family company culture.
- An attractive salary package.
- Walking distance from public transport

This is a fantastic opportunity to work with the largest jewellery retailer in Australia.

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