Remediation Analyst

3 weeks ago

Melbourne, Australia Rapid7 Full time

**Remediation Analyst, Threat Intelligence**
Our analyst will be responsible for the takedown of cyber threats that our customers face. Investigate the most efficient way to eliminate the threat besides working with vendors.

**About the Team**
You will be a part of our Remediation team and will help organizations to protect themselves and their customers by monitoring, acting, and providing on requests to take down malicious content via the SaaS platform.

The team has the ability to immediately impact the customer's business by taking quick action to protect the customers

**About the Role**

Being part of an expert team gives you the option to be the impact point on the customer's business, handling all takedown requests with the most updated tools on a daily basis, which makes an immediate impact on the company and the customers.

In this role, you will:

- Monitor and respond to remediation events utilizing state-of-the-art tools and managed services.
- Provide written summaries of remediation activities and other relevant information to business units.
- Troubleshoot technical issues both internally and at other vendors and report system defects as needed.
- Work with automated tools to detect, monitor, and remove malicious content.
- Analyze security logs and investigate network and server security violations and intrusions.
- Research ways to improve our services and strengthen our relations with other vendors.
- The schedule for this position is: Monday - Friday.

The skills you’ll bring include:

- Solid communicator with excellent written and verbal communication skills.
- Capabilities and knowledge in Cyberspace and technical knowledge and experience in security.
- Analytical and problem-solving skills related to cyber security and computer forensics.
- A customer-driven mindset focused on ensuring a fantastic customer experience
- Experience with abuse departments (takedown process) a plus
- Excellent skills in Microsoft Excel
- Highly organized with strong attention to detail in all areas of work
- Self-motivated, collaborative, high-energy, and diligent work ethic

**About Rapid7**

Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.

With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.

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