Billing Officer

4 weeks ago

Brisbane, Australia Pine Rivers Private Hospital Full time

**Pine Rivers Private Hospital**

**Billing Officer**
- **Supportive environment**:

- **Permanent part time role (2x full days, **preferably **Wednesday & Thursday)**:

- **Career Progression Opportunities**

Are you a friendly and resourceful professional with strong attention to detail, looking to work in a vibrant and dynamic healthcare organisation.

**About the role**

Pine Rivers Private Hospital is seeking an experienced, self-starter, energetic and customer focused Billings Officer to join our Administrative team. Previous demonstrated experience as a Billings Clerk/Patients Accounts Clerk will be key for success in this role.

The Billings Officer has the responsibility of ensuring the efficient and effective coordination of the billing and debt maintenance functions of the hospitals. As a billing clerk, you will liaise and communicate directly with patients, health funds, hospitals’ administration and hospitals’ management regarding patient account enquiries.

**As a Billing Officer your responsibilities will include**:

- Provide an exceptional billing service by maintaining accurate and efficient billing workflow processes in line with One Healthscope best practice
- Provide an exceptional collection service by maintaining efficient and effective collection workflow processes across Billing Health Funds, Workcover, DVA, Third Parties etc.
- Prioritise daily billing in line with KPIs, ensuring completion and accuracy of all relevant documentation, preparing and utilising billing data and reporting, and providing assistance as required
- Prioritise the collection, follow-up and monitoring of debt in line with KPIs, preparing and utilising collection reporting, completing reconciliations including daily banking, and providing assistance as required

**About us**

Nestled on the banks of the South Pine River, Pine Rivers Private Hospital is a leading private mental health provider, offering a wide range of inpatient and outpatient mental health services. Nationally renowned for the provision of quality mental health care services, our focus is to provide patients with support and expertise from a comprehensive multi-disciplinary team of mental health professionals.

At Pine Rivers Private Hospital, we deliver the highest quality patient-centred care. Our healthcare is respectful of, and responsive to, the preferences, needs and values of patients. Our programs and care are based on the recovery model including relapse prevention strategies.

**About you**
- Proven experience in billing services - at least 1 year
- Experience in the Health Industry will be looked upon favourably
- High level of computer literacy is essential for this role
- Ability to multi-task, prioritise and work to deadlines
- Knowledge on health funds, private billing and Medicare (desirable)
- Experience in WebPas or other patient management/billing software (highly desirable)

**Why Healthscope?**

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
- Flexibility to work across one or multiple hospitals across our network.
- Discounted health insurance
- Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

**_Come and be the difference in our patient's lives._**

**Applications close**: 2nd March 2023

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