Applications Support Officer
2 weeks ago
**This role will**:
Support in defining and documenting business functions, system interactions, processes and people to implement solutions that improve effectiveness and efficiencies across the organisation;
Identify and build strong relationships with key stakeholders to support in identifying, defining and documenting business needs and objectives, current operational procedures and input and output requirements;
Identify opportunities for improvement of business processes through information systems / and or non-system driver changes and assist in the preparation of proposals to develop new systems and / or operational changes;
Participate in studies of new and existing programs and special projects to determine organisational, procedural and technical issues and conduct research and analysis before reporting findings and outlining recommendations;
Support in research and assist in preparing statistical reports from the oragnisation's data and consolidate information into cohesive and understandable correspondence for use in management decision-making;
Deliver high quality documentation, ensuring alignment and compliance within the defined Business Analysis Framework, processes, tools, reporting regimes and approaches;
Track and document changes to functional and business specifications and write detailed, easy to understand procedures for organisational use;
Support business readiness and change management to identify transition requirements and enable the business to realise project benefits;
Report against an agreed project plan to the Senior Business Analyst, identifying any issues and providing necessary recommendations; and
Undertake other tasks as agreed with the Senior Business Analyst.
**Skills & Experience**:
In-depth and broad understanding of problem identification, analysis and resolution with demonstrated skill in a range of analytical tools and techniques, including modelling of systems, people and processes to achieve fit-for-purpose results;
A pragmatic 'can do' approach to meeting time and quality requirements in a commercial and challenging business environment;
Experience in successfully developing and delivering presentations and facilitating workshops to all levels of staff within an organisation;
Strong written and oral communication skills with an ability to engage and influence both business and technical people; and
Experience in Business Process Model and Notation (BPMN) would be highly regarded, but not essential.
Please submit your resume in Word format only.
Matthew Cameron.
ASSOCIATE, INFORMATION TECHNOLOGY
Get in touch
Call me on 07 3232 9146
Visit me at the Brisbane offices
Connect with me on LinkedIn
-
D365 Application Support
4 weeks ago
Brisbane, Australia Cadence Full timeD365 Applications Support - Join a team of highly skilled and pragmatic specialists - Immediate permanent opportunity **About the role**: This new role is offered as a permanent position at our corporate head office in Brisbane’s Southside. You will join a very effective team of IT professionals who provide exceptional business service. The role reports...
-
Integration Application Support Officer
4 weeks ago
Brisbane, Australia Queensland Health Full time**The role**: The Integration Application Support Officer will assist in the development of end user products and materials including end user training guides, instruction manuals, online training modules and job aids to facilitate effective, consistent and informative client service delivery. **In addition to this you will be responsible for**: - Perform...
-
Application Officer
4 weeks ago
Brisbane, Australia Queensland Health Full time**The role**: The Application Officer will follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces. In addition to this, you will be responsible for: - Assisting in the development and review of Business and...
-
Application Support Analyst
4 weeks ago
Brisbane, Australia Gallagher Full timeAbout Us: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential,...
-
Application Support Engineer
2 weeks ago
Brisbane, Australia Dedalus Full timeDo you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Application Support Analyst Join us as a Application Support Analyst at Dedalus , one of the World’s leading healthcare technology companies, on our Clinical Support team in Australia, Brisbane to do the best work of...
-
Application Support Specialist
1 month ago
Brisbane, Australia Davidson Group Services Full time**Davidson Technology have teamed up with a prominent QLD government organisation to help them find a new Application Support Specialist.*** This is an exciting 5-year fixed term contract, working a Hybrid model out of Brisbane CBD. - Applicants must have Australian Citizenship or an Australian Permanent Resident Visa._ _ **Role and...
-
Application Support Specialist
4 weeks ago
Brisbane, Australia The Bridge Search Pty Ltd Full timeIf you are a problem solver with a passion for engineering, here is a fantastic opportunity to join a unique eCommerce company developing innovative new products to resolve complicated high-volume software challenges. This is could opportunity for an L1 support engineer who wants to take that next step or an experienced L2 looking for a move. You will get...
-
Applications Support Specialist
1 month ago
Brisbane, Australia Exclaim IT Pty Ltd Full time**Competitive rate**: - 5-year fixed-term contract - Work in a Queensland Government role - Exciting project of work **Location**:Brisbane, Queensland - Australia **Work type**:Contract **Date Posted**:18 March, 2024 **Reference**:#16501 **About the role**.**: **Key responsibilities**.**: The Applications Support Specialist is responsible for: -...
-
Application Support Specialist
4 weeks ago
Brisbane, Australia Davidson Group Services Full time**About the Company** **About the Role** **About You** **The Benefits** You will be offered a 5-year Fixed Term Contract with a salary of $110,217 - $117,694 per annum plus Super. **Applications close COB 26** **th** **March 2024
-
IT Support Officer
4 weeks ago
Brisbane, Australia Eden Richie Recruitment Full time**Key Responsibilities** As an IT Support Officer, the incumbent will: - Use Active Directory tools to assist in providing access controls and remote monitoring of computers and peripherals. - Assist staff with the installation, configuration and ongoing usability of desktop computers, laptops, peripheral equipment and supported software. - Assess...
-
Operations Support Officer
4 weeks ago
Brisbane, Australia Transport and Main Roads Full timeIn the role of Operations Support Officer, some of your responsibilities will include: Requirements of the role - Builds and sustains relationships to enable the collaborative delivery of customerfocused outcomes - Demonstrates accountability for the execution and quality of results through professionalism, persistence and transparency - Pursues...
-
Junior Business Applications Support
4 weeks ago
Brisbane, Australia Integria Full time**Vacancy No** - VN223 **Employment Type** - Part-time Permanent **Work Location Name** - Brisbane **Job Details** Integria owns the best names in scientifically proven natural health, beauty and wellness brands that are good for you and the planet. Integria is committed to our vision to inspire people to live better lives, naturally. What goes into our...
-
Executive Support Officer
4 weeks ago
Brisbane, Australia Regional Development, Manufacturing and Water Full timeOperating from within the Department of Regional Development, Manufacturing and Water, you will be involved in supporting the Deputy Director-General (DDG) and Office of the DDG Water Resource Management (WRM) by providing efficient and effective administrative and project support. The focus of the role will be managing relationships and the flow of business...
-
Application Support Analyst Permanent Brisbane
4 weeks ago
Brisbane, Australia Genesis IT&T Pty Ltd Full time**Permanent role**: - **Paying upto $110,000 per annum (for the right experience)**: - **Brisbane (Kangaroo Point)** **Role Purpose**: The primary purpose of this role is to provide user support for key Applications, including PeoplePoint, Procura, SharePoint 365 and Redmap, ensuring the highest levels of Applications support knowledge is maintained and...
-
Executive Support Officer
4 weeks ago
Brisbane, Australia Queensland Police Service Full timeManage the administrative operations of the Office of State Discipline and provide the Assistant Commissioner and other senior officers in the Executive Unit executive support, including preparing itineraries, travel arrangements and corporate card management. - Coordinate and facilitate forums and committees, including the delivery of professional...
-
Application Officer
7 days ago
Brisbane, Australia Queensland Health Full time**In addition to this, you will be responsible for**: - Assist in the development and review of Business and Operational Plans that link with Departmental and branch outcomes. Are you right for this role?To be successful in this role, you will demonstrate: - Demonstrated ability in developing and managing ITIL Service Management processes, primarily...
-
Support Officer
4 weeks ago
Brisbane, Australia Communities, Housing and Digital Economy Full timeAs the Support Officer within Program Performance, you will provide administrative support to the team by communication with external and internal stakeholders as well as completing data entry and file management. **You will do this by**: - Coordinating the submission of annual financial reports from external stakeholders and manage non-reporting and...
-
Legal Support Officer
4 weeks ago
Brisbane, Australia Queensland Police Service Full time**Your Key Accountabilities will include**: Provide high level, accurate word processing using digital dictation software;Assist in the preparation of a range of documents including briefs for Counsel, legal correspondence and/or material for provision to Courts and Tribunals, including research, formatting and proof-reading;Coordinate the flow of...
-
Project Support Officer
4 weeks ago
Brisbane, Australia Queensland Health Full timeYour opportunity The Project Support Officer is a core member of the Digital Application Services, integrated electronic Medical Record (ieMR) team, with responsibility for coordinating and providing administrative support to assist on the successful role out of the ieMR functionality to Hospital & Health Services. Key Responsibilities - Organise...
-
Executive Support Officer
4 weeks ago
Brisbane, Australia Health and Wellbeing Queensland Full time**Key accountabilities include**: - Provide professional, proficient and confidential executive and administrative support to the Senior Director, Health Promotion and other Directors as required in a complex, fast-paced, high-pressured and sensitive working environment. - Work in conjunction with the Executive Officer and Senior Executive Support Officers...