Junior Training Consultant

1 week ago

Redfern, Australia Reapit ANZ Full time

**Reapit - Who are we?**

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.

**What you’ll be doing**

Reporting to the Training Manager - CRM you’ll be involved in:

- Delivery of training plans and packages for AgentboxCRM and Digital
- Maintaining an in-depth understanding of Agentbox CRM and Digital Suite functionality and industry best practices, sharing knowledge and insights with the team
- Documentation: Maintain accurate documentation of processes in Confluence.
- Content Creation: support the content creation function either by production of materials as per team standards, or by consultation with content creation team
- Delivery: deliver training as per scoped programs and guidelines. Support training and business revenue goals by fostering repeat business. Encourage adoption of REAPIT product suite through effective training programs
- Personal Development: participate in PDP or other development activities in order to maintain knowledge of REAPIT products, industry trends and training skills
- Team Development and Process Improvement: participate in team development activities and operational rhythm. Identify opportunities for improvement and contribute to projects aimed at continuous improvement

**Who we're looking for**

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.
- Experience in the Proptech, Retail or B2B software industries
- Proven evidence of meeting and exceeding customer-focused business metrics
- Evidence of success working within cross-functional teams
- Exceptional communication skills, both verbal and written, for effective interaction with teams and stakeholders.
- Self-driven and proactive, with a demonstrated
- ability to initiate action and drive results.
- Well organised with proven ability to meet timelines.
- Experienced with managing training or client meetings

**What your impact and success looks like**

As a Junior Training Consultant, we expect your success and impact in the early stages of your career with us to look something like this:
Within 1 month:

- Managing client communications and administration
- Commenced delivery of basic training plans as per PDP

Within 3 months:

- Managing end to end training plans for smaller / low risk clients
- Delivering onboarding walk throughs for new clients
- Starting to show KPI delivery

Within 6 months:

- Able to work end to end on Agentbox CRM including implementing small and large clients
- Managing training for existing clients on an adhoc basis
- Working on Agentbox Digital

**What’s in it for you?**

We operate a Flexible Working Policy, 3 scheduled days in our Sydney office.

We’re offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You’ll feel part of a special team.

**Don't tick all the boxes? Neither do we**

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all
our employees.

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