Manager, Service Desk

**Service Desk Coordinator, Ongoing opporuntity, Sydney and Parramatta office locations + flexible/hybrid working options available** The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. ICT is being transformed from an outsourced vendor to a best of breed sourcing model with Service Desk and governance...

**Introduction**: You will lead the Service Desk team and processes to drive high quality service, including incident, service request and problem management, service desk SLAs across all teams, communicating & leading major incident response and RCA’s, reviewing & improving the service desk processes and tooling, analysing ticket trends to eliminate or...

Our friendly IT team have a fantastic opportunity for an enthusiastic and experienced IT Service Desk Manager who has a passion for all things technology to join the team in Sydney. This role upholds excellence in all Service Delivery and Service Management Activities in accordance with ITIL principles. **Rentokil Initial (the world’s largest pest control...

Company Description At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa 9,000...

$130,000 + Benefits Sydney, New South Wales Permanent Enterprise Enterprise Networking We're seeking an organized and proactive individual to take on the role of Service Desk Manager, overseeing the establishment and ongoing management of our MSP client's service desk function! As a Service Desk Manager you'll play a pivotal role in ensuring the...

Location: - Sydney CBD- Job Type: - Contract- Posted: - about 11 hours ago- Contact: - Aparna Sharma- Discipline: - General IT - Reference: - 261925- Initial 12 months contract - Location: Western Sydney (Richmond) - Hybrid work model ( 3 days / office) Our client is looking for a Service Desk Analyst to join its IT team. In this role you will be...

New South Wales, Sydney, Australia - $140000 - $160000 per annum, Benefits: Annual Bonus + Pension + Benefits - Permanent - V-32073 Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment...

Are you newly "retired"? Maybe doing a Masters? Want to keep your skills current but don't want the hassle of full-time work? I have a position with a well thought of MSP who has stability, reputation and a very diverse client base looking for such a part-time person. Ideally you should have a couple of years experience in a similar role (Help Desk, Service...

**A well-established and rapidly growing IT MSP!**: - **A r**eal Aussie success story!**: - **You will be responsible for leading, supporting and training the technical team!**: - **Work in a professional, collaborative and highly-skilled team of engineers**: - **Very supportive management style and culture**: - **Training and Development**: -...

This role provides support to our internal stakeholders with the computer and telephone systems. **Your new company** At Hays, we believe in being long-term partners with our people as well as our customers. Let’s create tomorrow, together. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment...

This government agency is located in the centre of metropolitan Sydney. They are looking for an IS Service Desk Lead to manage a team of 3 staff. - Start ASAP in a contract till end June 2023 - Generous daily rate - Office based role This contract role will see you manage a team of 3 technical specialists responsible for the operational maintenance of the...

Description About us Norton Rose Fulbright is a leading global firm that delivers legal services to multinational blue-chip companies and government bodies. Access to cutting edge and high-availability technology is crucial to enabling our lawyers and other staff to deliver those services and remain competitive, meaning our team is continually...

Large Fianancial Services Organisation - Hybrid - Sydney Based We are looking for an IT Service Desk Analyst to join our clients Sydney team. They are one of the largest financial institutions in the world, offering a broad range of financial services, including banking, securities, trust and asset management, credit card, private banking services, venture...

Service Desk Analyst **Location**: Sydney City Employment Type: Full-Time Permanent Department: Digital - Operations - Service Desk **WHY WORK FOR PICKLES** - Hybrid work - Stable and positive workplace team and culture - Training and development provided **ABOUT THE ROLE** *** We are looking for a customer service focused IT Service Desk Analyst to...

6 month contract with view to go permanent - Opportunities for learning and growth - Amazing environment Our client, a highly successful Managed Service Provider, has undergone fantastic growth over the years. They have seen success for over 30 years in Australia and continue to flourish. This is a Service Desk role within the Service Centre. The Service...

Permanent full time role Competitive on call allowance Access to ongoing training and development of technical skills Free daily breakfast and social events Genuine commitment to diversity and inclusion across the firm More information about our HW benefits can be viewed here: bit.ly/HWbenefits About...

Service Desk Supervisor - 10-month contract - Seven Hills - $60 + S per hour **Your new company** This government organisation is seeking an enthusiastic outgoing IT Service Desk Supervisor with excellent leadership and customer service skills. Located near Seven Hills, they are offering an initial 10-month contract paying $60 + s per hour. There will be...

**Location**: Sydney **Contract Type**: Permanent MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character. Our purpose is to create sustainable value with our clients, people and communities. That means we have a...

**Permanent role|On Site parking |Based in North Rock, Sydney**: - **Experience in Active Directory, Windows 10, Office 365 suit, Network devices**: - **Be the face of IT |Great career growth| Excellent company profit sharing** Our client is looking for Service Desk Analyst with 1st and 2nd level support for Active Directory, Windows 10, Office 365 suit,...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...