Customer Service

4 months ago


Eltham, Australia Tradie Support Services Full time

At Tradie Support Services, our purpose is to empower businesses to thrive by making them more efficient, profitable, and resilient. We are committed to creating freedom for our clients, enabling them to focus on what matters most—spending time with loved ones and pursuing their passions—without the stress of managing every aspect of their business.

We are looking for dedicated and passionate individuals who want to share our mission to help our clients succeed. If you're someone who loves making a positive impact, and supporting others, we’d love to have you join our team.

We are looking for AWESOME people to join our team, even if you haven’t worked for 10 years, we want to hear from you.:

- )

**Do you thrive in a fast, ever-changing environment, where multi-tasking is required?**

**Do you perform well under pressure, while still delivering a high level of care and customer service?**

**ARE YOU AN AWESOME ADMIN ALL-ROUNDER WITH RECEPTION EXPERIENCE AND A HIGH ATTENTION TO DETAIL and can follow processes?**

We are looking for another one or two team members to join our close-knit team based in **Eltham**.

**BENEFITS of JOINING OUR TEAM**
- Supportive team culture with the occasional donut day:

- )
- Full Training & Onboarding process
- A casual work environment with uniforms provided and ‘Free Dress Friday’s'
- FULL TIME or Part Time Hours | 24-38 hours a week
- FREE car parking
- Growing business with **long-term and career progression opportunities**:

- A four-legged team member (Rottweiler), who is also the laziest member of the team, nevertheless, he is a full-timer and we love him.

As a **Client Coordinator & Administration Legend,** you will be responsible for the day-to-day admin, reception and job scheduling of between 3 & 6 clients, depending on their size and requirements.
- **Personal Assistant** & Administration Support to our clients
- Build & retain relationships with all clients
- **Reception** Services - answering & managing all incoming calls, as well as making outgoing calls
- **Job Management** - Processing purchase orders, **scheduling jobs** in a job management software, communicating with our clients' clients, processing and following up quotes & invoices, following all checklists and processes

**Skills Required**:

- 3+ years of office administration and/or reception experience
- A supportive and positive attitude and **BRILLIANT phone manner**:

- Data Entry with **high attention to detail** (a MUST) & the ability to **Multi-Task**:

- Knowledge of Word, Excel & Outlook
- High-level customer service
- Ability to pick up new computer systems and software
- Enthusiastic, Flexible and not afraid to get your hands dirty or learn new skills with a varied workload
- Take pride in your work and understand the importance of working to a high standard to support our clients

**BONUS POINTS IF YOU HAVE;**
- Knowledge of **ServiceM8, SimPro or other Job Management Software**:

- **Experience in Job Scheduling **or diary management
- Knowledge of writing Business Systems and Procedures

**MUST LIKE BIG DOGS**

**Application Process**

If you have the above skills, please submit your resume with a cover letter explaining why you should be considered for this role.

**Please note**:
**Job Types**: Full-time, Part-time, Casual

Casual Pay Rate: $25.00 - $32.00 per hour

Expected hours: Full Time, Part Time or Casual | 24-38 hours a week with 9am to 5pm availability at least 3 days a week.

**Job Types**: Full-time, Part-time, Casual

Pay: $25.00 - $32.00 per hour

Expected hours: 30 - 38 per week

Schedule:

- Monday to Friday

Application Question(s):

- Do you like dogs?
- What makes you a great team member?
- How many days & what hours can you work?
- Do you smoke or vape?
- Will you be pro-active in learning new software on your own time?

**Experience**:

- Reception: 1 year (preferred)
- Office administration: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person



  • Eltham, Australia Tradie Support Services Full time

    **Do you thrive in a fast, ever-changing environment, where multi-tasking is required?** **Do you perform well under pressure, while still delivering a high level of care and customer service?** **Do you have HIGH attention to detail, and can follow processes?** Well, this is the opportunity you've been looking for!! We are looking for AWESOME people to...

  • Customer Service

    7 months ago


    Eltham, Australia Tradie Support Services Full time

    **Do you thrive in a fast, ever-changing environment, where multi-tasking is required?** **Do you perform well under pressure, while still delivering a high level of care and customer service?** **ARE YOU AN AWESOME ADMIN ALL-ROUNDER WITH RECEPTION EXPERIENCE AND A HIGH ATTENTION TO DETAIL and can follow processes?** We are looking for another one or two...

  • Customer Service

    7 months ago


    Eltham, Australia Tradie Support Services Full time

    **Do you thrive in a fast, ever-changing environment, where multi-tasking is required?** **Do you perform well under pressure, while still delivering a high level of care and customer service?** **Do you have HIGH attention to detail, and can follow processes?** **ARE YOU AN AWESOME ADMIN ALL-ROUNDER WITH RECEPTION EXPERIENCE AND A HIGH ATTENTION TO...

  • Customer Service

    7 months ago


    Eltham, Australia Tradie Support Services Full time

    **Do you thrive in a fast, ever-changing environment, where multi-tasking is required?** **Do you perform well under pressure, while still delivering a high level of care and customer service?** **Do you have HIGH attention to detail, and can follow processes?** **ARE YOU AN AWESOME OFFICE ALL-ROUNDER WITH RECEPTION EXPERIENCE AND A HIGH ATTENTION TO...

  • Customer Sales

    2 weeks ago


    Eltham, Australia Repco Full time

    _Weekend availablity required. Customer service role, creating moments that matter for Repco customers. _ **Customer Sales & Service** Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are...

  • Retail Sales

    7 months ago


    Eltham, Australia Bakers delight eltham Full time

    Bakers Delight Eltham are now recruiting sales staff. Work in a fun, dynamic and fast paced environment Be part of a great team! We are looking for enthusiastic and engaging people who are passionate about delivering a great experience to our customers. You will need to be efficient with cash handling and POS experience is preferred, Flexibility across...


  • Eltham, Australia WS Audiology APAC Full time

    Annual salary plus clinic-based financial incentives - Purpose-led customer care - Career development opportunities within a global organisation At Bloom Hearing Specialists, we operate a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting...


  • Eltham, Victoria, Australia Frontline Retail Melbourne Full time

    A dynamic and experienced Compounding Pharmacist is required to lead the compounding team in a thriving community pharmacy located in Melbourne's North East suburb.About Us:Frontline Recruitment Group represents a network of over 500 pharmacies across Australia, known for their commitment to delivering exceptional healthcare services. Our client prides...

  • Coles Supermarkets

    3 days ago


    Eltham, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the role**: Reporting to the Store...


  • Eltham, Australia Haymes Paint Full time

    From our humble beginnings in 1935, Haymes Paint_ _has grown to become Australia’s largest Australian made and owned manufacturer of premium brand paints, finishes, and protective coatings. Now in our third generation of family ownership, we haven't slowed down on bringing new and better products to the market, always looking for new advances or...


  • Eltham, Australia Haymes Full time

    **Job no**: 76HA8 **Category**: Retail From our humble beginnings in 1935, Haymes Paint_ _has grown to become Australia’s largest Australian made and owned manufacturer of premium brand paints, finishes, and protective coatings. Now in our third generation of family ownership, we haven't slowed down on bringing new and better products to the market,...

  • Sales Representative

    2 months ago


    Eltham, Australia Wurth Australia Full time

    **Eltham** **Are you passionate about achieving sales results?** Do you have a knack for building relationships, closing deals, and exceeding targets? If so, this is your opportunity to join our team, be rewarded for your success, and grow both personally and professionally with a global organisation! Wurth is an international, privately owned family...

  • Team Member

    3 days ago


    Eltham, Australia Sushi Sushi Full time

    **Are you the next happy face of our Sushi Sushi store?** Sushi Sushi has room in our family for **Casual, Part-Time and Full-Time** Sushi Artisans to become part of our team at a new store opening up in **Eltham!** After opening our first store over 20 years ago, we have proceeded to expand our stores Nationally, as well as in Tasmania and New Zealand. We...

  • Retail Team Member

    6 months ago


    Eltham, Australia Supercheap Auto Full time

    **Retail Team Member Supercheap Auto Eltham (Victoria)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to make it SUPER We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we want the...


  • Eltham, Australia Supercheap Auto Full time

    **3 Month Secondment position -** a FANTASTIC opportunity to showcase your leadership skills and ability! An ideal role for an experience shift supervisor looking to REV up their career and MAKE IT SUPER! Combine your passion for anything **automotive** with your **great customer service** **skills** - join the management team at Supercheap Auto **_ Please...

  • Admin Assistant

    2 days ago


    Eltham, Australia FourQuarters Full time

    Temp to permanent opportunity - IMMEDIATE START - Hybrid, flexible working options after training - Fun, down to earth team This leading medical equipment supplier based in Eltham are looking at taking on experienced admin and Customer Services individuals for a temp to permanent opportunity. If you are looking at a stable, growing and down to earth team...

  • Sales Assistant

    3 weeks ago


    Eltham, Australia Haymes Paint Full time

    We are looking for a **Part-Time** **Sales Assistant**to join the team in our **Eltham**store. As a Sales Assistant you will be responsible for greeting customers, providing solutions, making local deliveries, handling payments and replenishing stock while maintaining high visual merchandising standards. **Responsibilities**: - Provide service, advice and...


  • Eltham, Australia ProVision Full time

    Eltham Optical is looking for a part time experienced Optical Assistant or Dispenser to join their busy practice in the heart of Eltham. **About the role**: - Three days a week - Monday 9am-5:30pm, Friday 12pm-5:30pm and Saturday 9am-12:30pm. - Monday you may be required to work at a different store, within 13km from Eltham - Assist patients in the...

  • Retail Coordinator

    1 week ago


    Eltham, Australia Repco Full time

    _Use your creative flair for merchandising to contribute to the best customer experiences through effective presentation and placement of products._ **Repco** is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team...

  • Personal Banker

    3 months ago


    Eltham, Australia Westpac Full time

    **Permanent, part-time opportunity available at our Eltham branch!**: - **Support our customers in the moments that matter most**: - **Hours: Tue & Wed 8.30am - 4.30pm & Fri 9am - 5.30pm**: - **Get things happening for our customers - and your career!**: - **Bring your high-performer energy to a fast-paced environment where every day is an opportunity to...