Manager, Customer Strategy

5 months ago

Perth, Australia Capgemini Full time

At Capgemini Group, we are proud of our purpose “Unleashing human energy through technology for an inclusive and sustainable future”. Our success is measured through our value creation, and our overall positive impact.

Capgemini Invent is the digital innovation, transformation and consulting global business line of the Capgemini Group, specialising in advising and supporting enterprises in significant transformation, from innovative strategy to execution and with an unstinting focus on value creation. With the new digital economy creating significant disruptions and opportunities, our global team of over 10,000 talented individuals works with leading companies to design and create advanced real-world digital solutions and future business models, solving their most complex business and technology challenges.

**The focus of your role**
Our **Innovation, Strategy & Design practice **helps clients, across various industries, generate growth by becoming a customer focused, data-driven organisation. We focus on supporting our clients in customer and digital strategy, product and service innovation, customer experience redesign and digital operations.

As a **Strategy Manager **and a crucial member of our multidisciplinary team, you will:

- Engage directly with organisational leaders on their most important and challenging business issues.
- Define the ‘case for change' by framing a client's issues, conducting assessments to identify vulnerabilities, challenges, and opportunities in the current state.
- Employ quantitative analysis to help our clients identify priority segments, assess customer journeys, define value propositions and articulate the recommendations in a clear and compelling manor.
- Lead the development of financial business cases for investment; including strategic shaping, top downsizing of benefits, prioritisation and decision making based on evaluation metrics.
- Build and maintain relationships with key client stakeholders to deliver impactful and meaningful change.
- Actively participate in the entrepreneurial construction of the Innovation, Strategy & Design practice team: support recruiting process, define ways of working, contribute thought leadership.
- Collaborating with Capgemini Invent leadership on new go-to-market propositions and business development initiatives to support the ongoing growth and development of our business.
- Scope, design, and deliver client engagements or own key work streams in major projects.

**About you**
- Strategy and/or Management Consulting experience, ideally within a global major consulting firm or within a top ASX organisation or equivalent.
- Prior experience of large-scale customer or digital transformation programs.
- Strong problem-solving skills to address complexity of client challenges as well as analytical rigor and proven ability to synthesise data and formulate conclusions / recommendations.
- Familiarity with customer centred design and innovation activities including customer research, journey mapping, lean business model, proposition design, service blueprints and prototyping.
- Skilled at building senior relationships and delivering high impact work for your clients.
- Excellent written, verbal, numerical, and presentation skills.
- Collaborative and enjoy working in cross-functional teams, including designers and technologists. Most importantly, you act with integrity and show care for the people you work with.

**Let's talk about what's in it for you**
Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:
**Diversity and Inclusion**:
**Digital inclusion**:

- at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

**Environmental Sustainability**:

- Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. As well as focusing on helping our clients transform towards more sustainable business models, Capgemini recently announced its commitment to becoming a netzero busines by 2030 **.**

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

  • Strategy Manager

    5 months ago

    Perth, Australia Pilbara Ports Authority Full time

    Attractive Salary + 13% Superannuation - Based in Perth - $20,000 Car Allowance **The Role** This is a great opportunity to be part of the world’s largest bulk export port authority, where you will be responsible for managing the formulation, development and delivery of Enterprise Strategy, Market Intelligence and Sustainability at Pilbara Ports. The...

  • Manager - Strategy

    6 months ago

    Perth, Australia CBH Group Full time

    **We are CBH** We bring our values to life every day by being Collaborative, Respectful, Reliable, Sustainable. Our values are more than just words they guide how we work with each other, farmers, suppliers, partners, and the communities we operate in. These values and behaviours represent the CBH team at our best and are what we need to collectively...

  • Test Strategy Manager

    1 month ago

    Perth, Western Australia Infosys Singapore & Australia Full time

    Job Title: Test Strategy ManagerWe are seeking a highly experienced Test Strategy Manager to join our team at Infosys Consulting. As a Test Strategy Manager, you will be responsible for defining, developing, and leading test and test automation delivery across our Asset Management solution portfolio.Key Responsibilities:Own the test strategy that defines...

  • Manager Strategy

    2 months ago

    Perth, Australia Michael Page Full time

    About Our Client Our client is a leader in their industry, they aim to provide exceptional services and are committed to providing quality of service to their clients. With a focus on innovation and transformation, they are passionate about continuous improvement along with an industry leading work place culture. Job Description Operating at...

  • Manager Governance and Strategy

    5 months ago

    Perth, Australia Hudson Australia Full time

    City of Subiaco is a vibrant community that is experiencing significant transformation, change and evolution. Known for its heritage, culture and aesthetic appeal, the City is navigating significant change, creating exciting strategic opportunities across residential, commercial, retail, entertainment and recreation facilities. **The...

  • Product Strategy Manager

    4 weeks ago

    Perth, Western Australia Micromine Full time

    About MicromineWe are a leading provider of next-generation technology for the mineral resources industry, with 22 offices globally and solutions used in over 90 countries.Our Strategy & Product Team is at the forefront of innovation efforts, continuously assessing market needs and the competitor landscape to identify opportunities.We are seeking a Product...

  • Product Strategy Manager

    4 weeks ago

    Perth, Western Australia Micromine Full time

    About MicromineWe are a leading provider of next-generation technology for the mineral resources industry, with 22 offices globally and solutions used in over 90 countries.Our Strategy & Product Team is at the forefront of innovation efforts, continuously assessing market needs and the competitor landscape to identify opportunities.We are seeking a Product...

  • Manager Strategy and Portfolio

    5 months ago

    Perth, Australia Rio Tinto Full time

    (French version below)_** **Manager Strategy and Portfolio** - Join a newly created global team with big aspirations - Help us accelerate the impact and speed of new technology development by collaborating with Group-wide R&D and Innovation teams and Group Strategy and Economics to shape, architect and support the delivery of the Rio Tinto Innovation...

  • Manager Technology Strategy

    5 months ago

    Perth, Australia Synergy AU Full time

    The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050. We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our...

  • Product Strategy Manager

    4 weeks ago

    Perth, Western Australia Micromine Full time

    About MicromineWe are a leading provider of next-generation technology for the mineral resources industry, with a strong presence in over 90 countries.Our company is built on a foundation of innovation, with a team of experts continuously striving to assess market needs and the competitor landscape to identify and capitalise on opportunities.As a key player...

  • Product Manager

    1 week ago

    Perth, Western Australia Commonwealth Bank Of Australia Full time

    Commonwealth Bank Of Australia Senior Product Manager DepositsWe are seeking an experienced Senior Product Manager to join our team in a key role focused on managing deposit products. As a Senior Product Manager, you will be responsible for developing and communicating a clear and compelling product vision and strategy.Responsibilities:Develop and execute...

  • Environmental Strategy Manager

    1 day ago

    Perth, Western Australia Roy Hill Full time

    About the RoleWe are seeking an experienced Environmental Strategy Manager to join our Environment team in Perth. As a key member of our team, you will provide leadership and subject matter expertise to support the development and implementation of the Roy Hill biodiversity program.The successful candidate will report to the Manager Environment and Approvals...

  • Product Strategy Manager

    4 weeks ago

    Perth, Western Australia Micromine Full time

    About MicromineWe are a leading provider of next-generation technology for the mineral resources industry, with 22 offices globally and solutions used in over 90 countries.Our Strategy & Product Team is at the forefront of Micromine's innovation efforts, driving the company's growth and market position.As a Product Strategy Manager, you will oversee the...

  • Product Strategy Manager

    3 weeks ago

    Perth, Western Australia Micromine Full time

    **About Us**Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, our solutions are used in more than 90 countries.About The OpportunityOur Strategy & Product Team continuously assesses market needs and the competitor landscape to identify opportunities. We need a Product Strategy Manager...

  • Campaign Strategy Specialist

    5 months ago

    Perth, Australia Synergy AU Full time

    The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050. We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our...

  • Digital Engineering Strategy Manager

    2 weeks ago

    Perth, Western Australia Duratec Australia Full time

    About the RoleWe are seeking a skilled Digital Engineering Strategy Manager to lead our digital engineering function and strategy. This role involves overseeing the digital engineering process and implementing a strategy to drive business growth.Key Responsibilities:Develop and implement a digital engineering strategy to meet business objectivesLead the...

  • Manager - Network Strategy and Architecture

    6 months ago

    Perth, Australia Rio Tinto Full time

    **Network Strategy and Architecture Manager** - In year one of a multi-year global transformation of Rio Tinto’s Network Platforms - Exciting opportunity to work on the development and socialization of global network architectures, standards, design patterns and guardrails - Join an encouraging leadership group, committed to your growth and development -...

  • Group Manager Strategy

    5 months ago

    Perth, Australia Fortescue Metals Group Full time

    Country/Region: AU- State: WA- City: Perth- Job ID: 6022**About Us**: Fortescue is both a proud West Australian company and a global green solutions business. We are recognised for our culture, innovation and industry-leading development of infrastructure, mining assets and green energy initiatives. **Our Opportunity**: **Work Location**:Perth Fortescue...

  • Group HR Strategy and Employee Relations Manager

    7 months ago

    Perth, Australia Southern Ports Full time

    **About Southern Ports** Southern Ports manages the three gateway ports of Albany, Bunbury and Esperance, and facilitates trade through the commercial management of efficient, safe, sustainable, and customer-focused ports. Our three regional ports play a vital role in connecting Western Australia with world markets. It is our belief that strong regional...

  • Global Sales Strategy Development Manager

    3 weeks ago

    Perth, Western Australia Globe 24-7 Full time

    About UsGlobe 24-7 is an innovative recruitment consultancy dedicated to the mining industry. Our team is passionate about connecting professionals with opportunities that enrich lives and shape the future of this dynamic sector.The RoleAs a key member of our Operational Leadership Team, you will play a vital role in driving our global sales strategy....