Compliance & Assurance Policy Officer
3 weeks ago
Join the passionate team at Acacia Prison Support all business areas in maintaining compliance to Contractual Obligations This Full-time opportunity, Monday - Friday
About the role
In this fulltime role, you will be responsible for the analysing, evaluating, trending and reporting on relevant information for continual improvement and assisting in the provision of advice on contractual matters. You will report to the Operational Performance Manager of Acacia Prison. You will be responsible for matters relating to Operational Assurance, in addition to managing the Annual Audit Schedule and preparing and conducting reviews against policy and process. You will also be responsible for the Risk Register, Training Register and release of policies and standing orders. Additionally, you will assist in managing complaints and correspondence from prisoners to ensure issues are resolved, responses submitted timeously, and trends identified to reduce the likelihood of litigation and to assist in improving performance.
About you
As the Compliance & Assurance Policy Officer, you will be a highly analytical individual with exceptional attention to detail. You will be an experienced individual in the relevant area (Justice/Commerce/Business/Auditing) with a sound understanding of the legal and commercial frameworks of Private/Public partnership contracts. You possess a high level of communication skills (both written and oral) and superior negotiation and influencing skills with all levels of stakeholders.
**To be successful in this role you will have**:
The highest levels of personal integrity and ethical behaviour
Relevant Tertiary Qualifications in Business, Commercial or Contract Law.
ISO 9001:2015 qualification
Experience within a complex organisation - including auditing and reporting
Advanced Excel skills
Ability to gain cooperation and assistance from colleagues and stakeholders, as well as collaborate with and render assistance, toward meeting deliverables
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role.
Serco and Proud
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.
Join Us
Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.
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