Digital Optimisation Analyst

5 months ago

Mulgrave, Australia Kmart Full time

**Brighter Futures Start Here**

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. Join our team in our unwavering promise to make everyday living brighter by providing great value products at the best prices for Australian and New Zealand families.

As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

**Join the team**

Kmart Group is looking for a Continuous Improvement professional with experience in **digital transformation**. Reporting to the Head of Digital Product Development, this newly created role forms part of a frontier team to leverage world leading technologies across product management, Ai, & 3D to optimise Kmart Groups E2E digital product development ecosystem.

**What you’ll be doing**

As a **Digital Optimisation Analyst **working for Kmart you will be:

- Benchmarking/Quantification of digital systems and processes to create a measurable baseline.
- Leading and delivering initiatives that drive continuous improvement across merchandise digital system and processes.
- Developing and delivering reporting for new initiatives, showing accurate results of trials.
- Supporting governance of system testing and validation of workstream deliveries.
- Reviewing and aligning activities and operations, integrating customer feedback, developing & implementing improvement strategies.
- Optimising critical path process design to minimize disruption and avoid waste.
- Collaborating with cross functional teams to ensure interdependencies are accounted for in the implementation & deployment of processes.

**To be successful in this role you’ll have**:

- Continuous Improvement, Process Optimisation, Product Management, Digital Transformation or experience in related field.
- Tertiary qualifications in Data Science, Engineering or related field or experience.
- Understanding of Merchandise operations processes & systems.
- (desirable but not a must)
- Proactive to drive innovation with strong attention to detail.
- Proven ability to engage with key stakeholders to build and maintain positive customer relationships.
- Effective problem-solving skills with the ability to troubleshoot technical issues and find practical solutions.
- Strong customer focus with a passion for delivering process optimisation.
- Experience in a fast-paced high performing retail or FMCG environment with strong knowledge.

**Benefits we’ll offer you**:

- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
- A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
- A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers
- We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
- Free onsite parking when you’re required to come into the office
- We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- In-house café that serves breakfast, lunch and includes a collaborative space to work in
- A reflection room that can be used for prayer, meditation, or time for you
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Regular product sample sales with loads of discounted items to purchase
- Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement
- Great career opportunities across the broader Wesfarmers Group

**We’re here to make everyday living brighter**

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect - getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satis

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