Student Support Manager

2 weeks ago

Brisbane, Australia Queensland University of Technology Full time

$118,652 to $124,297
- Ongoing, full-time
- Kelvin Grove

**Who are we looking for?**

Queensland University of Technology (QUT) is seeking a Student Support Manager to join Office of the Deputy Dean, Faculty of Creative Industries, Education and Social Justice, Academic Division.

The Student Support Manager undertakes a leadership role in coordinating the provision of student services and administrative support for the Faculty’s academic programs. Specifically, the Manager will ensure that the Faculty’s student support, external professional accreditation and scheduling and planning functions deliver high-quality services to staff and students across the Faculty. This will be accomplished by providing strategic advice to the Deputy Dean and Associate Dean (Learning and Teaching), managing staff, and coordinating resources to achieve objectives. The position is required to work across all areas of the Faculty, adopting a consultative approach to ensure the highest standards in student support and services are met, and there is effective engagement with University departments and other faculties. The Manager works closely with senior managers, course coordinators, school coordinators, and academic and professional staff across the Faculty to exchange information and provide advice on academic and student policies. The Manager works closely with the Associate Dean (Learning and Teaching) and Deputy Dean to embed an enterprise model for delivering student services within the Faculty and across the University. The Manager supervises a team of staff and maintains regular contact with other areas of the University, in particular, Student Services, HiQ, Learning and Teaching Unit. This position will have regular contact with potential and current clients of the Faculty, including corporate partners, professional associations and accrediting bodies and peers and colleagues from other universities. This position reports to the Deputy Dean for supervision, workload management and for Performance Planning and Review (PPR).

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the Faculty**

In our rapidly changing world, driving economic, social and cultural development increasingly requires collaboration. The Faculty of Creative Industries, Education and Social Justice acknowledges this context— and specifically that how society learns, creates, communicates and collaborates is at the forefront of all innovative and impactful contributions.
The Faculty’s purpose is to create inclusive, ethical and sustainable change for a just world. We do this through collaborations within thriving interdisciplinary and diverse communities that connect our teaching, learning and research to deliver real world change.
With an intersection of creativity, education and social justice combined with QUT’s overall focus on technology the Faculty has strong ties to government and industry which provides our courses with a real
- world focus. The Faculty prepares our students for innovative roles as knowledge leaders at the nexus of design, education, communication, creative practice and social change. We pursue research with impact, and our researchers collaborate on projects in specialised research groups and facilities across disciplines and institutions.
The Faculty of Creative Industries, Education and Social Justice is led by the Executive Dean and the Faculty Executive team comprising the Executive Dean, Deputy Dean, Heads of School, Associate Dean Learning and Teaching, Associate Dean Research, and Faculty Operations Manager.
The faculty is comprised of the following Schools under the leadership of the respective Head of School:

- School of Communication
- School of Creative Practice
- School of Design
- School of Early Childhood and Inclusive Education
- School of Teacher Education and Leadership
- School of Justice

In addition, specialist Faculty professional functions include
- Faculty Operations: Budget and Planning, School Administration Support, Space, Equipment and Assets, and Technical Services teams under the leadership of the Faculty Operations Manager
- Office of the Deputy Dean: Engagement, and Student Specialist Support under the leadership of the Deputy Dean
- Office of the Executive Dean under the leadership of the Executive Dean

**What you need to succeed**

You will demonstrate:
1. Education, training and/or relevant experience equivalent to completion of postgraduate qualifications and extensive relevant experience or an equivalent combination of education, training and/or experience.

2. Demonstrated ability to provide leadership and supervise cross-functional teams of staff to provide coherent, consistent and effective customer services, and in managing operati

  • Student Recruitment Manager

    21 hours ago

    Brisbane, Australia Acknowledge Education Full time

    Ongoing commitment to your professional growth - Incredibly committed and supportive work environment - Be part of a fast-growing organization working in an agile environment **Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!** Acknowledge Education is a leading training provider with campuses throughout Australia offering a...

  • Full Time Student Support Officer/admin

    1 month ago

    Brisbane, Australia Magnus Recruitment Solutions Full time

    We are seeking a compassionate and empathetic **Student Support Officer/Admin (RTO/CRICOS)** to join one of our client’s team. As a Student Support Officer, you will be responsible for providing a range of support services to our students to ensure their academic success and well-being. **Responsibilities**: - Provide academic, personal, and career...

  • Rto / Student Management Administrator Qld

    1 month ago

    Brisbane, Australia William Angliss Institute Full time

    **About Us**: William Angliss Institute is Australia’s largest specialist centre for foods, tourism, hospitality and events education and training. The Institute operates locally and internationally, delivering short courses and VET in Schools through to Certificate, Diploma, Degree and Masters Programs across its Melbourne, Sydney, Singapore and off-shore...

  • Student Resolutions Officer

    4 weeks ago

    Brisbane, Australia Kaplan Full time

    **26 days' annual leave, including 1 for your birthday, plus other great benefits**: - **Work flexibility - work from home and office each week**: - **Be part of industry leading supportive and positive work culture**: - **Permanent Full-time position based in Brisbane** **Role** The Student Resolutions Officer is responsible for supporting the...

  • Student Resolutions Officer

    4 weeks ago

    Brisbane, Australia Kaplan Australia Full time

    **26 days' annual leave, including 1 for your birthday, plus other great benefits**: - **Work flexibility - work from home and office each week**: - **Be part of industry leading supportive and positive work culture**: - **Permanent Full-time position based in Brisbane** **Role** The Student Resolutions Officer is responsible for supporting the...

  • Student Experience Officer

    1 month ago

    Brisbane, Australia Kaplan Australia Full time

    **26 days annual leave, including 1 for your birthday.**: - **13 weeks paid parental leave; employer-subsidised academic study.**: - **Opportunity to be part of the world’s leading providers of lifelong education.** **Role** We have an exciting, **full-time **opportunity for a positive and energetic **Student Experience Officer** to join our team in...

  • Student Excellence Program Coordinator

    1 month ago

    Brisbane, Australia Queensland University of Technology Full time

    $90,406 to $98,895 - Ongoing, full-time - Gardens Point **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Student Excellence Program Coordinator to join HiQ, Student Services and Wellbeing, Administrative Division. The Student Excellence Program Coordinator is responsible for the College of Excellence, an co-curricular...

  • Indigenous Student Recruitment Officer

    6 days ago

    Brisbane, Australia Queensland University of Technology Full time

    $85,857 to $92,964 - Ongoing, full-time - Kelvin Grove (hybrid option available) **Who are we looking for?** We are seeking a Indigenous Student Recruitment Officer to join Oodgeroo Unit, Administrative Division. The position is hands-on and supports the Oodgeroo Unit’s recruitment, events, and school and community engagement activities. The Indigenous...

  • Clinical Nurse Educator

    1 month ago

    Brisbane, Australia Healthscope Full time

    your responsibilities will include: Work in partnership with the education team to facilitate students from a variety of approved tertiary institutions  Deliver education and support to students across the facility and provide student orientation for each placement Maintain an ongoing communication of student/staff expectation and provide learning...

  • Quality Administrator

    4 weeks ago

    Brisbane, Australia TAFE Queensland Full time

    About TAFE Queensland TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the...

  • International Student Homestay Coordinator

    4 weeks ago

    Brisbane, Australia Education Full time

    **About the School**: All state schools are great schools and Holland Park State High School is no exception. The small school environment allows a more personal atmosphere for students, staff and the wider community. The Holland Park State High School community prides itself on its academic, sporting and cultural prowess. About the Role **Your...

  • Undergraduate Student in Nursing

    5 days ago

    Brisbane, Australia Queensland Health Full time

    About Us Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales. We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...

  • Pharmacy Student

    1 month ago

    Brisbane, Australia Queensland Health Full time

    About Us Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales. We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...

  • Learning Support

    1 month ago

    Brisbane, Australia Frontline Recruitment Full time

    A rewarding opportunity to join this leading school as a Learning Support Teacher. Join this school in Term, 2023 in a full-time capacity. Our client is a leading Prep to Year 12 school set in picturesque surroundings in central Brisbane. It offers staff the opportunity to further develop as professionals and work in a school that is recognised as one of...

  • Nursing - Theatre & Recovery - HealthcareLink Support

    4 weeks ago

    Brisbane, Australia HealthcareLink Support Full time

    * Permanent Full-Time opportunities available * Discounted parking & meals* Visa Sponsorship available* $38.60/hr -$51.55/hr plus superWe are seeking experienced Registered Scrub Scout Nurses who are passionate to join the Scrub Scout team on a full-time basis.About the roleThis opportunity will see you join the theatre team and provide exceptional care...

  • Pharmacy Student

    4 weeks ago

    Brisbane, Australia Icon Group Full time

    **Pharmacy** **Brisbane** **Casual** **Epic Pharmacy** Epic Pharmacy is one of Australia’s leading speciality pharmacy providers. Underpinned by clinical excellence and a commitment to customer care, Epic delivers innovative medication management solutions and pharmacy services for hospitals and oncology facilities *** **Part of something...

  • Undergraduate Student in Nursing Identified

    5 days ago

    Brisbane, Australia Queensland Health Full time

    Under section 25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be indigenous to the Aboriginal and/or Torres Strait Islander community. About Us Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and...

  • Delivery Support Coordinator

    4 weeks ago

    Brisbane, Australia TAFE Queensland Full time

    About TAFE Queensland TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the...

  • School Support Officer

    4 days ago

    Brisbane, Australia Queensland Police Service Full time

    Through Programs, Engagement and Referral, you will partner with Department of Education (DoE), and other relevant stakeholders, to provide support to youth with the aim of reducing harm, offending behaviours and/or risk of educational disengagement. Meritorious applicants will be offered positions at North Brisbane in order of merit, until all positions are...

  • School Support Officer

    21 hours ago

    Brisbane, Australia Queensland Police Service Full time

    Through Programs, Engagement and Referral, you will partner with Department of Education (DoE), and other relevant stakeholders, to provide support to youth with the aim of reducing harm, offending behaviours and/or risk of educational disengagement. Applicants that have been deemed suitable will be offered positions at South Brisbane Districts until all...