El2 Business Improvement

2 weeks ago


Canberra, Australia Chandler Macleod Full time

**Location***
- Canberra, Australian Capital Territory
- **Category***
- Executive
- **Salary**
- $ AUD - $ AUD Hourly
- **Posted**
- 14-Feb-2024
- **Work type**
- Full Time
- **Contact**
- Jess Kaur
- **Reference**
- BH-157127
-As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.
Our client is seeking to engage an EL2 Business Improvement Officer.
**Location**: Canberra, ACT
**Contract Length**: 6 months
**Eligibility Requirement**: Applicants must be **Australian Citizens**

**About the Team**

The Enabling Services Transformation and Improvement Branch improves the delivery of enabling services within the Agency. The Branch focuses on the systems and processes of enabling services to deliver a better staff experience to wider-Agency. Prioritising continuous improvement, efficiency, and service quality in Agency Enabling Services.
**About the Role**

The EL2 Business Improvement (Labour Hire) is accountable under broad direction to undertake work with a high level of complexity or sensitivity that delivers quality outcomes across the Enabling Services Transformation and Improvement functions of the Agency.
The EL2 Business Improvement Officer is responsible for initiating, establishing and maintaining strong relationships with key internal and external stakeholders. Where required, it will represent and negotiate on behalf of the
Agency to advance the Agency’s interests in cross-agency, inter-jurisdictional and other forums.
**Responsibilities of the role include but are not limited to**:

- Leading multiple business improvement engagements that transition business experiences to their desired future states.
- Driving operating model maturity, process uplift and transformation in end-to-end business outcomes.
- Developing a business architecture to optimise business operations and processes.
- Empowering business areas with change management support to embed the business area transformation and improvements.
- Establishing a governance structure for tracking and monitoring portfolio progress.
- Leading a dedicated team of improvement practitioners, embedding collaborative efforts with initiative owners.
- Tailoring and developing initiatives that directly enhance the operational efficiency of their respective business areas.

**Key skills required for role**:

- Enterprise business architecture experience
- Improvement framework experience (specifically Lean methodologies)
- Ability and experience in implementing business improvements
- Strong stakeholder management skillset
- Enhancement and transformation of end-to-end business processes and outcomes (including developing operating model maturity)

**Desirable skills to have for the role**:

- Government experience
- Change management skillset or mindset coaching to lead business areas through change.
Please Note - The due date for this submission is **23/02/2024.



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