Product Manager

2 months ago

West Melbourne, Australia StarRez Full time

**About us**

StarRez is a leading global provider of student housing and residential community management software, providing highly configurable, proprietary solutions to manage the student resident experience, occupancy, customer revenue cycle, conferences, and events, and more. Our team is committed to building software that positively impacts the lives of millions of residents each year, StarRez manages over 3 million beds and serves over 1,300 organizations today.

With a loyal and passionate customer base, StarRez is on a transformational journey serving some of the most prestigious organizations in the world including Harvard University, Stanford University, Yale, National University of Singapore, University of London, University of Canberra, Vail Ski Resorts (Staff Housing), iQ Student Accommodation (PBSA), Scape Living (PBSA and BTR).

It is an exciting time to be a "Starrezian" with growth being achieved through expanding our core business in addition to Mergers & Acquisitions, we are looking for** Product Managers at all levels** to join our rapidly growing team

**About the Role**

As the Product Manager, you will be responsible for the full lifecycle of our products, from conception to launch. You will collaborate with cross-functional teams to define and execute product strategy, prioritize features, and drive the launch of new products and services. You must have a passion for customer experience and be able to think outside the box to create unique, customer-centric experiences.

If you are an innovator, motivated self-starter, and a problem solver who is passionate about delivering the best customer experience, we want to hear from you

**About you**

Are you an innovator looking to make an impact? Do you have a passion for delivering great products and services? We are looking for an energetic and creative Product Manager to join our team and help us create amazing customer experiences.

**What we would love to see in your profile**
- Strategic Thinking: You can identify opportunities and develop strategies to capitalize on them.
- Leadership: Proven experience in leading a team and manage the product development process.
- Communication: Confidently and effectively explain and prove the reasoning for your product direction to all levels of stakeholders.
- Influential skills: You inspire and motivate your product team through vision, collaboration and expertise.
- Analytical Skills: Use data and technology to support decisions and challenge assumptions.
- Technical Knowledge: You have a good understanding of technology and how it can be used to develop products.
- Market Knowledge: good understanding of the market and customer needs. You act as an ambassador for the product internally and externally. A go-to for knowledge relating to customers, the product and the industry.
- Problem-Solving: Focus on, and truly understand the problems that your team will be solving. Demonstrate a deep understanding of when a problem is solved and how to measure success.
- Product Vision: Develop, articulate and champion a clear vision and direction for your product team.
- Collaboration: You are able to work well with others to achieve the best results.
- Adaptability: You know how to adjust strategies to changing market conditions.
- Product Lifecycle: Manage a product from idea phase, through to release and beyond. Using all the tools at your disposal to maximize successful customer adoption and business outcomes.

**Reasons to join our team**
- You will be part of a vibrant and supportive culture, with weekly team lunches.
- We have a fun committee (FABO) to organise our team bonding activities.
- We offer flexible working hours.
- We are a flexible and hybrid workplace.
- You will have access to professional development opportunities.
- You will receive real and meaningful mentorship to take your career to the next level.
- Be part of a global team, participate in monthly global meetings and partner with team members in different countries.
- Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

**Even if you don't have all the above skills or experience, but you feel you have what it takes to succeed in the role, we would love to hear from you.

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