Assistant Venue Manager

6 months ago

Sydney, Australia Sheraton Hotels & Resorts Full time

**Job Description**:
**Job Number** 23145127

**Job Category** Food and Beverage & Culinary

**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Assisting in Management of Restaurant Team**
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Assists in supervising daily shift operations.
- Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

**Conducting Day-to-Day Restaurant Operations**
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
- Ensures compliance with all restaurant policies, standards and procedures.
- Monitors alcohol beverage service in compliance with local laws.
- Manages to achieve or exceed budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Opens and closes restaurant shifts.

**Providing Exceptional Customer Service**
- Interacts with guests to obtain feedback on product quality and service levels.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Encourages employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Meets and greets guests.

**Conducting Human Resource Activities**
- Supervises on-going training initiatives.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches and counsels employees regarding performance on an on-going basis.

**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Restaurant Manager.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Assistant Store Manager Opportunity

    1 month ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    Our purpose of creating the fabric of a better life for our People and Planet is at the heart of everything we do. We believe that everyone should have equal access to opportunities – including education, healthcare and employment.We are seeking an experienced Assistant Store Manager to join our team at Bras N Things Bondi Junction Store. As a key member...

  • Empowering Assistant Store Manager

    4 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    About UsAt Hanes Brands Australasia, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community & planet.We believe that everyone should have equal access to opportunities – including education, healthcare and employment. We're looking for a driven and enthusiastic Assistant Store Manager to...

  • Assisting Store Manager Position for Lingerie Retail

    3 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    At Bras N Things, we're seeking a motivated and enthusiastic Assistant Store Manager to join our team at the Bondi Junction store. This is a full-time position working 38 hours per week across a Sunday to Thursday roster.About the CompanyWe're Australia's favourite playground for lingerie lovers, with over 200 stores across Australia, New Zealand, South...

  • Hospitality Leaders Wanted for Sydney Venues

    4 weeks ago

    Sydney, New South Wales, Australia Australian Venue Co Full time

    Australian Venue Co is a leading hospitality company with a presence in Sydney's vibrant neighborhoods. We are seeking experienced professionals to join our management teams across the city.As a Duty Manager or Assistant Venue Manager, you will play a crucial role in overseeing the daily operations of our venues. This includes managing staff, ensuring...

  • Assistant Venue Manager

    3 months ago

    Sydney, Australia Brickfield Hospitality Group Full time

    **Brickfield Hospitality Group** is seeking an experienced ASSISTANT VENUE MANAGER to join the team at Cheers Bar & Grill in Sydney NSW. Cheers Bar & Grill has operated in the Westminster House Building in the Sydney CBD for over 30 years. Originally starting as an Australian bistro, Cheers has since expanded to become a premier 3-level dining and...

  • Assistant Venue Manager

    6 months ago

    Sydney, Australia Brickfield Hospitality Group Full time

    **Brickfield Hospitality Group** is looking for experienced Assistant Venue Managers to join the team at 3 Wise Monkeys in Sydney NSW. In this busy role, reporting to the Venue Operations Manager, you will help to take the lead in our busy venue whilst on shift, to ensure the service we offer to guests is above expectations every time. You will help lead a...

  • Assistant Venue Manager

    6 months ago

    Sydney Olympic Park, Australia Laundy Hotels Full time

    Join the passionate leadership team at Laundy Hotels - Vibrant team and inclusive working environment - Development opportunities and career progression Laundy Hotels are seeking an Assistant Venue Manager to lead a dedicated and enthusiastic team at The Locker Room, located in the iconic Sydney Olympic Park. The Locker Room takes the traditional pub...

  • Assistant Venue Manager

    7 months ago

    Sydney, Australia Cliftons Full time

    At Cliftons, we’re more than just venues for corporate events and training. We’re the one-stop provider for all things collaboration! Whether face-to-face in our contemporary venues, virtually via our seamless event technologies or a hybrid of the two, we deliver remarkable corporate event experiences. With the latest technologies, fast internet, and...

  • Assistant Venue Manager

    6 months ago

    Sydney, Australia House Made Hospitality Full time

    **About House Made Hospitality** House Made Hospitality believes in warm service, great ingredients, beautiful design, a curated ambience, a sense of place, authenticity, doing good, a conscious culture, and heaps of fun. Our venues include Grana, Lana, Apollonia, Bar Mammoni, This Way Canteen, The Carrington, Promenade Bondi Beach, Easy Tiger Bondi and...

  • Assistant Venue Manager

    4 months ago

    Sydney, Australia Grand Pacific Group Full time

    **About the business** Grand Pacific Group (GPG) is one of Sydney’s leading hospitality and event groups, currently with 9 venues across Sydney and Canberra. We have maintained a strong identity synonymous with sophistication, elegance and luxury over 25+ years of operation. We are looking to strengthen our existing teams, with professional Assistant...

  • Assistant Venue Manager

    6 months ago

    Sydney, Australia House Made Hospitality Full time

    **About House Made Hospitality**: House Made Hospitality is a Sydney-based and globally-inspired hospitality group, with people, quality and care at heart. Made up of five partners, we are a collective of hospitality professionals who believe that food, drink and the experiences that accompany them, are a conduit to human connection. Since opening...

  • Assistant Venue Manager

    1 month ago

    Sydney, Australia The Sporting Globe Full time

    **Join Our Team as an Assistant Manager at Sporting Globe Bar!** The Sporting Globe Bar and Grill is a popular sports bar and grill chain that offers function, casual dining, and a large bar space with TAB based in Australia. With locations across the country, it has become a destination for sports enthusiasts, offering a unique dining experience and live...

  • Assistant Venue Manager

    6 months ago

    Sydney, Australia Wahlburgers Full time

    A Wahlburgers Assistant Venue Manager is an experienced professional committed to delivering the best in guest experience, working closely with the General Manager in cultivating a winning culture in a high-volume, fast-paced and extremely rewarding atmosphere. Job functions include: - Managing operations as part of hands on leadership team - Leading a...

  • Assistant Venue Leader

    3 months ago

    Sydney, Australia House Made Hospitality Full time

    **HOUSE MADE HOSPITALITY** House Made Hospitality believes in warm service, great ingredients, beautiful design, a curated ambience, a sense of place, authenticity, doing good, a conscious culture, and heaps of fun. House Made Hospitality are the creators of Hinchcliff House, a 4-level dining, drinking and entertainment venue in the Sydney CBD, set within...

  • Assistant Venue Leader

    6 months ago

    Sydney, Australia House Made Hospitality Full time

    **HOUSE MADE HOSPITALITY** House Made Hospitality believes in warm service, great ingredients, beautiful design, a curated ambience, a sense of place, authenticity, doing good, a conscious culture, and heaps of fun. House Made Hospitality are the creators of Hinchcliff House, a 4-level dining, drinking and entertainment venue in the Sydney CBD, set within...

  • Assistant Venue Leader

    6 months ago

    Sydney, Australia House Made Hospitality Full time

    **HOUSE MADE HOSPITALITY** House Made Hospitality believes in warm service, great ingredients, beatiful design, a curated ambience, a sense of place, authenticity, doing good, a conscious culture, and heaps of fun. House Made Hospitality are the creators of Hinchcliff House, a 4-level dining, drinking and entertainment venue in the Sydney CBD, set within a...

  • Venue Manager

    7 months ago

    Sydney, Australia JRM Hospitality Full time

    **The Opportunity**: Currently seeking an experienced Venue Manager to join our dynamic team and oversee the day-to-day operations of the venue. As a hospitality manager, you will play a pivotal role in shaping the venue's culture and ensuring the delivery of exceptional customer service. This is an opportunity to grow tour career with a premium hospitality...

  • Venue Manager

    6 months ago

    Sydney, Australia Staff Finder Global Full time

    A well known Sydney Cocktail venue is looking for a new Venue Manager to run the day to day operations. You'll need a good combination of service and admin skills as you'll be running the bar and be responsible for rostering and COGS. An experienced cocktail bar person you'll have a genuine passion for the hospitality sector and want to be part of a...

  • Assistant Venue Manager Terrace On The Domain

    6 months ago

    Sydney, Australia Trippas White Group Full time

    **Assistant Venue Manager | Terrace on the Domain** **$70,000 - $85,000 range, FT salaried** **Our Venue** Set in a leafy oasis, al fresco and indoor dining with a menu of honest Italian classics. Right opposite the Art Gallery of NSW with views of the iconic Sydney skyline - this is Terrace on the Domain! We are looking for an experienced Assistant Venue...

  • Managers | Sydney

    7 months ago

    Sydney, Australia Australian Venue Co Full time

    Australian Venue Co is looking to fill some gaps in our Management Teams in Sydney's Beautiful Darling Harbor & Manly. As a company we are always looking for hospitality's next rising stars to join our family as we grow and internally progress our teams to the next level. So what are we looking for, you may ask?... We are looking for Duty Managers &...