Program Support Officer
7 months ago
**Multiple Program Support roles within Community Home Support, due to continued growth**:
The Program Support Officer role primarily provides administrative support to our Community Home Support and Home Care Teams in managing delivery of services in conjunction with contracted cleaning and gardening providers. You will work with our ACH Group customers to support independence and to continue living in their own home, with the position liaising directly with customers, care coordinators and provider partners, in coordinating service delivery, responding to feedback, maintaining schedules, and accurate customer records.
This role ideally suits applicants with a background in customer service, administration, scheduling or direct care, who are looking for a career in community care business support or coordination and offers growth opportunities within our Community Home Support Team.
**About You**
You want to make the most of your expertise, thrive on challenge, and do what you do best in supporting older people to live a Good Life.
- Strong interpersonal skills, attention to detail and a warm demeanour
- Ability to deliver exceptional customer service within a team setting
- Enthusiastic team member willing to work together when finding solutions and independently as required
- A good understanding of administrative duties within an office environment
- Knowledge of community-based programs, service delivery or scheduling, with an understanding of working with an older demographic is desirable
- Qualifications in Aged Care, Individual Support or similar is highly regarded
**If you want to join our amazing team, we can offer you**:
- Career development with inhouse upskilling and external learning opportunities
- Friendly and inclusive culture, supporting diversity and employee wellbeing
- Free on-site flu vaccination program
- Financial advice for HESTA members, our preferred superannuation supplier
- Wellbeing program including free employee assistance program
- Recognition program acknowledging significant contributions
- Salary packaging to maximise your take home pay
- Discounted Corporate Membership - Health Insurance - BUPA
ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum to reduce your tax. We also offer a range of perks through our Employee Benefits Program (e.g., discounted private health).
**How to Apply**:Press 'Apply' now
ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability, or any other basis
**What it's like at ACH Group**:
At ACH Group we believe that older people should feel valued, respected, connected in their communities and supported to live a good life.
We love what we do, aren't afraid to take action and responsibility, constantly put our hands up for challenges and celebrate the uniqueness of our community. Most importantly, we bring our best.
If you share our belief, join our team of 1800 employees and hundreds of volunteers, and take delight in knowing that you're making a contribution to the lives of older people. You'll do so while enjoying a rewarding career pathway, ongoing training, and a passionate, flexible workplace.
-
Student Placement Support Officer
7 months ago
Henley Beach, Australia ACH Group Full timeDo you thrive on building meaningful relationships and delivering exceptional support? We are seeking a dedicated and enthusiastic Student Placement Support Officer to join our team. ***The Role**: As the Student Placement Support Officer you will play a pivotal role in coordinating the student placements for various student disciplines undertaking...
-
Care Coordination Support Officer
2 weeks ago
Henley Beach, Australia ECH Full timePermanent Full-Time position. Located at Henley Beach - $60,264 per annum + Super + Leave Loading + Salary Packaging - Join an established NFP that demonstrates strong values, great culture and is community focussed ECH is expanding and our Care Coordination team are seeking a Care Coordinator Support Officer (CCSO) to join our team in the west region,...
-
Care Coordination Support Officer
5 days ago
Henley Beach, Australia ECH Full time2 Permanent Full-Time positions. Located at Henley Beach or Walkerville - $59,082 per annum + Super + Leave Loading + Salary Packaging - Join an established NFP that demonstrates strong values, great culture and is community focussed ECH is expanding and our Care Coordination team are Seeking 2 Care Coordinator Support Officers (CCSO) to join our team in...
-
Social Program Team Lead
6 days ago
Henley Beach, Australia ECH Full timeFull time position, located in Henley Beach - Be a part of the leadership team in a day social program - Access to multidisciplinary team to ensure clients are supported holistically ECH are seeking a caring & enthusiastic individual to work with the team and clients who participate in the social programs at our Henley Beach Day Program. This is a team who...
-
Manager Social Programs
2 months ago
Henley Beach, Australia ECH Full timeProvide Effective Team Leadership I Drive Innovation in Dementia Care - Foster a culture of continuous improvement I Share knowledge, best practices & insight - Develop strategies promoting meaningful social connections **About ECH** At ECH, we’re proud of what we do, how we work together and the impact that we have on people’s lives. We believe that...
-
Scheduling Officer
6 days ago
Henley Beach, Australia ACH Group Full timeThe ACH Group Scheduling Team is seeking a full time Scheduling Officer to join the team based at Mile End. **What you'll do**: - Coordinate the scheduling of Support Workers and Cleaners delivering services in customer's homes - Maintain accurate and up to date information in various systems - Manage customer and employee queries - Undertake...
-
Rostering Officer
7 months ago
Henley Beach, Australia ACH Group Full time**The role**:Join the central residential rostering in this full time Rostering Officer role based in Mile End. **What you'll do**: - Coordinate daily and forward filling of rosters for ACH Group's Residential Care Homes - Build a partnership and work closely with the Payroll team to prepare rosters and assist with pay queries - Reconcile actual and shift...
-
Accounts Payable Officer
6 days ago
Henley Beach, Australia ACH Group Full timeBased at our head office in Mile End, the Accounts Payable Officer role is responsible for supporting the accounts payable team and functions to ensure the payment of organisation creditors, and the undertaking of other administrative tasks. **What you'll do**: - Data entry, filing, archiving, reporting and document control - Monitor the Accounts team...
-
Accounts Payable Officer
2 weeks ago
Henley Beach, Australia ACH Group Full time**The role**: Based at our head office in Mile End, the Accounts Payable Officer role is responsible for supporting the accounts payable team and functions to ensure the payment of organisation creditors, and the undertaking of other administrative tasks. **What you'll do**: - Data entry, filing, archiving, reporting and document control - Monitor the...
-
Rostering Officer
1 week ago
Henley Beach, Australia ACH Group Full time**The role**:Join the central residential rostering in this full time Rostering Officer role based in Mile End. **What you'll do**: - Coordinate daily and forward filling of rosters for ACH Group's Residential Care Homes - Build a partnership and work closely with the Payroll team to prepare rosters and assist with pay queries - Reconcile actual and shift...
-
Accounts Payable Officer
6 days ago
Henley Beach, Australia ACH Group Full time**The role**:Based at our head office in Mile End, the Accounts Payable Officer role is responsible for supporting the accounts payable team and functions to ensure the payment of organisation creditors, and the undertaking of other administrative tasks. **What you'll do**: - High volume data entry of invoices - Allocation and Processing of creditor...
-
Scheduling Officer
2 weeks ago
Henley Beach, Australia ACH Group Full timeWe have multiple permanent positions available within our Scheduling teams. Experience in scheduling, rostering or similar administrative roles will be highly regarded. We are looking for a dynamic people who are customer centric to join our scheduling teams in a full time capacity. **What you'll do**: - Coordinate the scheduling of care staff delivering...
-
Scheduling Officer
16 hours ago
Henley Beach, Australia ACH Group Full timeWe have multiple permanent positions available within our Scheduling teams. Experience in scheduling, rostering or similar administrative roles will be highly regarded. We are looking for dynamic, customer centric people to join our scheduling team in a full time capacity. **What you'll do**: - Coordinate the scheduling of care staff delivering services...
-
Customer Service Officer
7 months ago
Henley Beach, Australia ACH Group Full time**About the Role**: ***The Customer Access Team at Mile End is looking for 2 x new full time team members. The Customer Service Officer role provides high end customer service over the phone, acting as the first point of contact for internal and external customers. **What you'll do**: - Provide seamless and solution focused customer service over the...
-
Home Support Transition Coordinator
2 weeks ago
Henley Beach, Australia ACH Group Full time**About the Role**: The Home Support Transition Coordinator works collaboratively with our Care Coordinators and Welcome Team to ensure those customers preparing for a Home Care Package are supported by co-designing a goal-orientated support plan, based on the recommended services set by the Regional Assessment Service (MAC). A rewarding full time role based...
-
Community Home Support Service Planner
7 months ago
Henley Beach, Australia ACH Group Full timeThe Community Home Support Service Planner role primarily provides administrative support to our Home Support and Home Care Teams in managing delivery of services in conjunction with contracted cleaning and gardening providers. You will work with our ACH Group customers to support independence and to continue living in their own home, with the position...
-
Commonwealth Home Support Service Planner
1 week ago
Henley Beach, Australia ACH Group Full time**About the Role**:The Home Support Service Planner works collaboratively with customers by co-designing a goal-orientated support plan, based on the recommended services set by the Regional Assessment Service (MAC). The role provides information and coordination of services to support customers to remain living at home with independence. **What you'll...
-
Community Home Support Transition Coordinator
7 months ago
Henley Beach, Australia ACH Group Full time**About the Role**: The Home Support Transition Coordinator works collaboratively with our Community Care Managers and Welcome Team to ensure customers preparing for a Home Care Package are supported by co-designing a goal-orientated support plan, based on the recommended services set by the Regional Assessment Service (MAC). A rewarding full time role based...
-
Customer Service Officer
2 weeks ago
Henley Beach, Australia ACH Group Full time**About the Role**:The Customer Access Team at Mile End is looking for a full time team member to join the team. The Customer Service Officer role provides high end customer service over the phone, acting as the first point of contact for internal and external customers. **Duties**: - Provide seamless and solution focused customer service over the phone -...
-
Aso6 Project Support and Communications Officer
2 months ago
Henley Beach, Australia SA Government -DEPARTMENT FOR EDUCATION Full time**Department for Education** **Job reference**: 634205 **Location**: 5022 - HENLEY BEACH **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: Every child and young person deserves a great education. We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with...