Assistant Manager

3 weeks ago


Bankstown, Australia MERCURE Full time

**Company Description**
Are you ready to step into an exciting role where every day is different, fast-paced, and full of opportunities to shine? We're on the hunt for an energetic and passionate **Assistant Manager** to join our Mercure Sydney Bankstown hotel family This role is all about creating memorable guest experiences, motivating our incredible team, and helping us keep everything running smoothly—day and night

**Who We Are**:
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.
**Job Description** What will you be doing?**
- Assist and oversee the day-to-day operations of the hotel team
- Supervise and monitor hotel team members with true leadership ability that motivates the entire team
- Take initiative to ensure all interactions with our guests are positive and productive.
- Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/ Front Office Manager with a high level of customer service provided at all times.
- Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
- Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
- Process and assist with check-in and check-out of guests.
- Respond to and coordinate emergency situations.

**Qualifications** Your Skills and experience include**:

- Relevant experience in the hotel industry.
- Previous Duty Manager, Assistant Manager or strong Front Office Supervisor
- Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera Cloud.
- Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
- Ability to navigate through change and provide quick thinking solutions should problems arise
- Leadership qualities, with the ability to extend yourself to assisting your colleagues where needed, maintaining high levels of communication with other departments.
- Clear and confident communication skills - both written and verbal
- Hold a valid Responsible Service of Alcohol certificate, First Aid & Food Safety Supervisor, or willingness to obtain.
- Availability to work a rotating roster including mornings, evenings, overnights and weekends.

**Additional Information** What’s in it for you**
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.



  • Bankstown, Australia Lovisa Full time

    Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. We are a global fashion-forward jewellery brand that caters to everyone, with 150 new styles being delivered to stores each week. Our mission is to bring brilliantly affordable, on-trend jewellery to the WORLD, whilst delighting our customers with our commitment to...


  • Bankstown, Australia Lovisa Full time

    Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. We are a global fashion-forward jewellery brand that caters to everyone, with 150 new styles being delivered to stores each week. Our mission is to bring brilliantly affordable, on-trend jewellery to the WORLD, whilst delighting our customers with our commitment to...


  • Bankstown, Australia El Jannah Full time

    **The name with cult-status** **El Jannah is a name (and feast) on the lips of many. A family-owned business from humble beginnings, El Jannah thrives off plating up simple, soulful Lebanese-Australian food to its rapidly expanding cult-following. With such an exciting expansion phase, we’re on the hunt for a passionate, experienced Assistant Store...


  • Bankstown, Australia Nick Scali Furniture Full time

    Nick Scali Furniture is a nationally recognised household name founded in 1962. As a market leader, we pride ourselves on being experts in luxury furniture design. With over 50+ stores across Australia and New Zealand, we are continuing to grow with new stores opening this year. We are seeking an Assistant Showroom Manager to join our team at our Bankstown...

  • Assistant HR Manager

    3 months ago


    Bankstown, Australia Trusted Care and Support Services Full time

    **Key Responsibilities**: - Assist in managing HR systems and databases. - Support and participate in interviewing and onboarding processes. - Manage staff rosters effectively. - Use HR software and tools to maintain accurate records. - Collaborate with HR team members and other departments as required. **Requirements**: - Part-time availability. - Good...


  • Bankstown, Australia Strandbags Full time

    NSW Retail Team 30 Sep 2024 Full time **ASSISTANT STORE MANAGER - Bankstown** **We are all Going Places!** We are Strand. The unshakeable **House of Fashion Travel,** going places since 1927. We are _doers; creators_, _innovators, and curators_ of new beginnings. Formerly known as Strandbags, we are Australia and New Zealand’s leading handbag and...


  • Bankstown, Australia Amplifon Full time

    Join Bay Audio as an Assistant Store Manager and Amplify the Impact of Hearing Health! Are you passionate about making a meaningful difference in people's lives? At Bay Audio, we're not just about retail - we're about revolutionizing hearing health and empowering our customers to live life at full volume. As one of Australia's leading providers, we're...


  • Bankstown, Australia Commercial Property Group Full time

    **Career Opportunities**: **Join the CPG team and take your commercial property career to the next exciting level!**: CPG believes in nurturing talent and empowering individuals to thrive in a dynamic work environment. Join our team and become part of a passionate community dedicated to innovation and excellence. We offer exciting opportunities across...


  • Bankstown, Australia Commercial Property Group Full time

    **Career Opportunities**: **Join the CPG team and take your commercial property career to the next exciting level!**: CPG believes in nurturing talent and empowering individuals to thrive in a dynamic work environment. Join our team and become part of a passionate community dedicated to innovation and excellence. We offer exciting opportunities across...


  • Bankstown, Australia Bankstown Sports Club Full time

    Lady Banks is Sydney's largest rooftop bar, which is a multi-seasonal sanctuary inspired by its horizon. This chic relaxed and sophisticated bar is the perfect space whether it be for a social gathering, after work drinks or for a special event - It's the perfect spot to enjoy drinks and some tapas, with 360-degree views of Sydney. We are currently on the...


  • Bankstown, Australia Glue Store Full time

    Part of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...


  • Bankstown, Australia Amplifon Full time

    Join Bay Audio as an Assistant Store Manager and Amplify the Impact of Hearing Health! Are you passionate about making a meaningful difference in people's lives? At Bay Audio, we're not just about retail - we're about revolutionizing hearing health and empowering our customers to live life at full volume. As one of Australia's leading providers, we're...


  • Bankstown, Australia El Jannah Full time

    **The name with cult-status** El Jannah is a name (and feast) on the lips of many. A family-owned business from humble beginnings, El Jannah thrives off plating up simple, soulful Lebanese-Australian food to its rapidly expanding cult-following. With such an exciting expansion phase, we’re on the hunt for a passionate, experienced Assistant Store Manager...


  • Bankstown, Australia Amplifon Full time

    **Assistant Store Manager** Salary Field: 57k + Super + Performance Bonuses + Onsite Parking - Permanent role, ability to purchase extra leave, health & wellbeing program - Annual salary review, paid parental leave, budget to organise monthly activities - Leadership development courses, mentoring with leader to accelerate your growth Lead a team of part...

  • Assistant in Nursing

    3 months ago


    Bankstown, Australia SASA CARE Full time

    **About Us** SASA Care fast growing organisation within the disability and Aged Care industry. We ensure our staff are well taken care of and provided with opportunity for growth. **About the role** - Personal hygiene, grooming, manicuring and oral hygiene. - Continence management. - Communicates with all residents effectively including the maintenance and...


  • Bankstown, Australia APR Detailed Joinery Full time

    APR Detailed Joinery is a leading designer, manufacturer of high quality bespoke furniture solutions. We've been in business for over 30 years, building a world's best practice capability in superior quality furniture solutions and great customer service. The business is located in Bankstown, Sydney NSW. We're looking for a keen Administration Assistant...

  • Warehouse Assistant

    7 months ago


    Bankstown, Australia Unicasa Full time

    Warehouse Assistant with Forklift Licence - High Reach Forklift Driving (6 bays high) - Physically fit to carry up to 15kg (heavy lifting) - Unloading containers - Provide support and assistance to the warehouse manager on everyday duties. - Liaising via phone and face to face with customers, transport companies and internal team members. - Proficiency in...

  • Admin Assistant

    7 months ago


    Bankstown, Australia MCJ Appointments Full time

    Our client is a large council that is seeking an experienced Administration Assistant. The role requires outstanding communication skills, sound judgment and the ability to work both autonomously, and as part of a team. You will need to be proactive, well-organised, adaptive, and responsive in order to ensure effective operations within tight timeframes....


  • Bankstown, Australia Beacon Lighting Full time

    **Are you an experienced Manager with a love of interior decor and homewares sales? This could be the role for you!** - ** Permanent full time retail management role available at our Bankstown store**: - ** Great work-life balance with every second weekend off**: - ** Job security, performance based profit share incentives, generous team member discounts...

  • Roster Assistant

    3 days ago


    Bankstown, Australia Bankstown Sports Full time

    **About the Role** Bankstown Sports is one of Australia’s largest and most innovative registered clubs, and we are looking for a Roster Assistant to join the Rostering team on a full time basis. You will have the chance to fast-track your learning, express your creativity and work with a fun, enthusiastic and passionate team. As a member of our team, you...