Medical Receptionist

**Job description**:
**About Myhealth**:
Myhealth is a leading medical centre operator and we attribute our success to the people that work in our organisation. Our objective is to provide the best working environment for all staff and doctors, which then provides the best experience for our patients.

**Experience and Attributes**
- Previous medical receptionist experience essential
- Knowledge of Best Practice is an advantage.
- Availability, and minimum to start with
- Current CPR certificate
- Ability to work well under pressure
- Mature, diligent and a proactive attitude
- Excellent written & verbal communication skills.
- Exceptional customer service skills.
- Proficient computer skills.
- Excellent time-management skills and the ability to multi-task and prioritise.
- Strong work ethic with a willingness to learn
- Detail-orientated.

**Key Responsibilities**:

- As the first point of contact to patients, greeting patients upon arrival and accurately processing relevant paperwork is essential
- Manage a large volume of calls which requires exceptional phone manner and demonstrated ability to seamlessly handle customer inquiries.
- Booking appointments
- Billing and receipting patient accounts
- Document scanning and allocating
- Cold chain management
- Fostering professional working relationship with team members, patients and medical staff

**Job Types**: Part-time, Casual

Pay: $21.38 - $28.00 per hour

Expected hours: 22 per week

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Fixed shift
- Rotating roster
- Weekend availability

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 06/05/2024