Field Service Coordinator

6 months ago


Perth, Australia Opteon Full time

About us:
Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting period of growth and change, positioning the company as one of the most prominent property services providers. Our future growth strategy is for organic growth, diversification, and international expansion.

About the role:
Reporting to the Field Services Team Leader, the Field Services Coordinator is responsible for engaging with customers, lenders, banks, valuers, and other key stakeholders to schedule and progress property valuation requests through to completion. This includes scheduling valuations appointments, inbound and outbound calls to clients, managing real time schedule changes and optimising the schedule for customer and valuer efficiency to ensure targets are met.

The Field Services Coordinator is responsible for:

- Scheduling valuation appointments Delivering key business outcomes including turn around time and Valuer Utilisation
- Optimising schedules, dispatch and resolving conflicts
- Scheduling and prioritising a queue of jobs to be allocated to Valuers with the objective of ensuring client service levels are achieved
- Completing tasks in line with defined Opteon business processes
- Utilising Opteon systems to capture job related data required to ensure the progression of the valuation to completion
- Maintaining personal knowledge of Opteon clients and the property industry

The Field Service Coordinator, as a backup within the Command Centre, will also be required, if necessary to:

- Supporting Hold and Delay List Management
- Completing back-office tasks required to progress a valuation job from receipt to completion.
- Resolving roadblocks to achieve KPI and minimise turn around time impact.

What we offer:

- Training and professional development
- Flexible work arrangements
- Corporate health insurance discount
- Novated leasing
- Wellbeing initiatives including EAP services
- Opportunity to become a shareholder in the future

How to apply

LI-hybrid


  • Field Supervisor

    7 months ago


    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary Service Stream’s Fixed Communications division are currently seeking a Field Supervisor to join our Unify Services team. About the Role The Field Supervisor will be responsible for supporting the Field Services Manager in the day to day operations activities and contractor management functions within...

  • Field Supervisor

    7 months ago


    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary Service Stream’s Fixed Communications division are currently seeking a Field Supervisor to join our Unify Services team. About the Role The Field Supervisor will be responsible for supporting the Field Services Manager in the day to day operations activities and contractor management functions within...


  • Perth, Australia Manitou Group Full time

    Job Id: 43452- Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: Permanent**Position Overview** **The Field Service Supervisor is a key position responsible (but not limited) for ensuring the highest level of end customer Satisfaction through supervising and overseeing the day to day activities of the field service team whilst always...


  • Perth, Australia Barminco Full time

    BTP forms part of the Perenti Group and is one of Australia’s largest suppliers of machinery rental, parts and services to the mining, construction, and earth-moving industries. Our capabilities include machine rebuilds, Service Exchange components, Site based and Field Service labour and machinery rental. BTP has supported the mining, earth-moving, and...


  • Perth, Western Australia Weir Full time

    Service Centre Administrator Role Overview:We are seeking a highly skilled and experienced Field Service Operations Coordinator to join our Perth Airport Service Centre team.About the Job:This is an exciting opportunity for a motivated and organized individual to coordinate and manage service orders from creation to completion, ensuring timely and efficient...


  • Perth, Australia Manitou Group Full time

    Job Id: 43072- Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: Permanent**JOB DESCRIPTION** **Role Title** **Field Service Technician** **Role Purpose** **Is responsible to carry out site/workshop repairs and services to Customer and LiftRite equipment on site and/or the workshop** **Role Dimensions** **The role of Field Service...


  • Perth, Australia Manitou Group Full time

    Job Id: 43394- Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: Permanent**Role Title** **Field Service Technician** **Role Purpose** **Is responsible to carry out site/workshop repairs and services to Customer and LiftRite equipment on site and/or the workshop** **Role Dimensions** **The role of Field Service Technician is to...


  • Perth, Western Australia Force Equipment Service & Hire Full time

    Force Equipment Service & Hire is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support to our Surface and Underground projects. Your primary duties will include:Traveling to customer sites to install, maintain, and repair Caterpillar fleetsDiagnosing problems,...


  • Perth, Australia nbn™ Full time

    Job Expectations A fantastic opportunity at nbn, Australia’s largest infrastructure project, as the Field Operations Site Coordinator, reporting to the Region Area Manager, where you will be responsible for providing administrative & logístical support to the Field Operations team. The Field Services group within nbn undertakes Network and Service field...


  • Perth, Western Australia DRD Group Full time

    Job OverviewWe are seeking a skilled Field Asset Coordinator to join our team at DRD Group.About the RoleThe ideal candidate will have experience in locating gas and electricity infrastructure, with a strong understanding of civil construction processes. Key ResponsibilitiesLocate and identify gas and electricity infrastructure prior to civil...

  • Service Coordinator

    7 months ago


    Perth, Australia Diplomatik Full time

    Diplomatik are seeking an experienced Service Coordinator to join the dynamic team of our client, experts in the production of state-of-the-art Elevated Work Platforms. This position is full time and looking for someone start as soon as possible! **Field Service Operations**: - Direct, coordinate, and efficiently allocate field service jobs. - Optimise...


  • Perth, Australia Manitou Group Full time

    Job Id: 42911- Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: Permanent**Title Field Service Supervisor** **Primary Function**:under the direction of the Service Manager, accountable for the quality and on-time delivery of all field service activities regarding on-site services, maintenance and repairs to customer and LiftRite...

  • Service Coordinator

    3 months ago


    Perth, Australia Diplomatik Full time

    Diplomatik is currently looking for an experienced and motivated Service Coordinator for one of our respected clients in Bibra Lake. This role on a permanent basis and an immediate start. **The role will see you complete a variety of duties and not limited to**: Liaises with the WA Operations Manager and State Manager in relation to the overall Service,...


  • Perth, Western Australia Brunel Full time

    **Company Overview**Brunel is a leading provider of workforce solutions and employment services, connecting talented individuals with exciting career opportunities.**Job Description**We are currently seeking a highly skilled Heritage Field Coordinator to join our team on Barrow Island. This role will be responsible for assisting with activities related to...


  • Perth, Australia Liebherr-Australia Pty. Ltd. Full time

    About the Role We have a challenging and rewarding role for a qualified plant or diesel mechanic. Can you work independently and carry out major repairs on earthmoving equipment with mínimal assistance and can diagnose complex faults. Liebherr Earthmoving and Material Handling Division has a new opportunity for an experienced and motivated Field Service...

  • Service Coordinator

    2 months ago


    Perth, Australia Diplomatik Full time

    Diplomatik is seeking a dynamic and experienced **Service Coordinator** to join one of our valued clients based in Bibra Lake. This is a **permanent, full-time position** with an immediate start, offering the chance to play a key role in a thriving and reputable company. In this role, you'll oversee a diverse range of responsibilities, ensuring the smooth...


  • Perth, Australia Brunel Full time

    What are you going to do li]:text-brunel-dark-grey [&_ul>li]:py-2 [&_p]:text-brunel-dark-grey [&_ul>li>ul>li]:pl-0 pl-4 text-brunel-dark-grey description">Responsibilities Working in tandem with Cultural Heritage (CH) and WA Oil Project team on survey scoping, planning and execution to support Barrow Island activities Logistics and execution of CH surveys...

  • Field Service Manager

    6 months ago


    West Perth, Australia NOV Inc. Full time

    Facility/Group Specific Responsibilities: - Manages and coordinates the activities of staff including training, employee development, performance evaluation, hiring decisions, and the establishing of goals and performance objectives for assigned department. - Provide continual evaluation of department processes, methods, and activities to assure the most...

  • Field Service Manager

    6 months ago


    Perth, Australia Kone Full time

    At KONE, you'll find innovation that goes somewhere We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. The future of work is flexibility ) for more information on KONE's approach to...

  • Field Service Manager

    6 months ago


    Perth, Australia Kone Full time

    **At KONE, you'll find innovation that goes somewhere** We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play. **The future of work is flexibility** **Our work will take you in different...