Customer Care Officer

2 months ago

Joondalup, Australia Western Diagnostic Pathology Full time

Customer Care Officer

**Job reference**: #6103**Brand**:Western Diagnostic Pathology**Location**: 60 Shenton Avenue, Joondalup WA 6027 (Joondalup Private Health Campus)**Work type**: Part Time (Max Term) 22.80 hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About**
**us**
- Western Diagnostic Pathology is part of Healius’ Pathology division, one of Australia’s leading providers of private medical laboratory and pathology services. We operate about 100 medical laboratories and 2,000 patient collection centres across metropolitan, regional and remote Australia. Each year, we provide one in every three pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals to small and remote Australian Aboriginal communities.**About the role**
- We are seeking an individual who is highly motivated to become part of a passionate and engaged team. Your key responsibilities will include, but not be limited to, the following:
- Communication with medical staff, both onsite and off-site
- Answering enquiries, coordinating courier and medical centre collections, pathology results assistance
- General administration duties
- Maintain customer confidentiality
- Liaise with laboratory staff

**About you**
- To be considered for this position, you will need to have a great blend of skills, including:
- Sound typing/data entry skills (approximately 50 wpm with 98% accuracy)
- Previous experience or knowledge of medical terminology is preferred
- Excellent verbal and written communication skills, including the ability to liaise with individuals at all levels of an organisation
- A willingness to adhere to departmental and organisational policies and procedures
- Must be a cohesive and contributing member of the team and display positive attitudes towards achieving outcomes
- Strong time management, interpersonal and organisational skills
- Excellent telephone manner
- Strong customer focus and general office skills
- Sound knowledge of Microsoft Office Suite
- .**Employee benefits and wellbeing**
- Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.

**How to apply**Right to work, background checks and clearances**
You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work. The selection process may include relevant background and clearance checks to assist in determining your suitability for the role.**Vaccination requirements**
As per the Healius Group COVID-19 Vaccination Policy, Western Diagnostic Pathology is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. To support this, we require all employees to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutic Goods Administration, or provide an approved medical contraindication certificate.**Our commitment to diversity and inclusion**
- Western Diagnostic Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

  • Customer Care Officer

    2 weeks ago

    Joondalup, Australia Western Diagnostic Pathology Full time

    Customer Care Officer **Job reference**: #5741**Brand**:Western Diagnostic Pathology**Location**: 60 Shenton Avenue, Joondalup WA 6027 (Joondalup Private Health Campus)**Work type**: Full Time (Permanent) hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About** **us** - Western Diagnostic Pathology is part...

  • Customer Care Administrator

    2 weeks ago

    Joondalup, Australia Australian Homestay Network Full time

    **About Australian Homestay Network** - Connecting the World Through AHN Homestay_ The Australian Homestay Network (AHN) is Australia's largest and leading homestay provider having been **commended by the Australian Government** for ensuring appropriate standards. AHN has a national team of experienced and dedicated people using a unique homestay website...

  • Customer Care Administrator

    2 weeks ago

    Joondalup, Australia Australian Homestay Network Full time

    **About Australian Homestay Network** - Connecting the World Through AHN Homestay_ The Australian Homestay Network (AHN) is Australia's largest and leading homestay provider having been **commended by the Australian Government** for ensuring appropriate standards. AHN has a national team of experienced and dedicated people using a unique homestay website...

  • Customer Care Improvement Analyst

    3 days ago

    Joondalup, Australia City of Joondalup Full time

    The City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive...

  • Administration Officer

    1 month ago

    Joondalup, Australia Ramsay Health Care Full time

    ADMINISTRATION OFFICERS Joondalup Health Campus, Joondalup Permanent Part time positions   Joondalup Health Campus are seeking to recruit experienced and motivated people to join our administration team. The Opportunity PRINCIPAL RESPONSIBILITIES TO INCLUDE (but not limited to): Provide excellent customer service to both internal and external...

  • Customer Service Officer

    2 weeks ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • Customer Service Officer

    5 days ago

    Joondalup, Australia 11 Recruitment Parent Full time

    Full-time role in Joondalup Grow and develop career in the car finance industry| Full training provided Work with UKs leading online asset finance brokersThe OpportunityKey performance objectives include: Maintain high customer satisfaction ratings through effective problemsolving and excellent service. Build and sustain strong relationships with key...

  • Customer Service Officer

    5 days ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • Customer Liaison Officer

    4 weeks ago

    Joondalup, Australia Therapy Focus Full time

    Corporate | Joondalup, Osborne Park, Margaret River Closing date: 30/05/2024 - **Annual salary + Super + Salary Packaging + 5 weeks leave + 2 Wellness days + other Benefits**: - **Work with a supportive and collaborative team**: - **Role can be based from Osborne Park, Joondlaup or Margaret River** **What is Therapy Focus?** Therapy Focus are a...

  • Customer Care Co-ordinator

    2 months ago

    Joondalup, Australia Greencross Vets Full time

    **Company Description** Customer Care Co-ordinator | Joondalup WA** An opportunity for a **Customer Care Co-ordinator** **to join our **Joondalup** team on a part-time or full-time basis! Are you looking to join a genuinely friendly, caring team who are passionate about providing exceptional patient standards of care and customer service? Greencross Vets...

  • Customer Service Officer

    2 months ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • Customer Service Officer

    5 days ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • Customer Service Officer

    3 weeks ago

    Joondalup, Australia Lendlease Full time

    Start date: ASAP - Causal role- Work alternative weekends- $25.68 per hour Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate...

  • Customer Service Officer

    2 months ago

    Joondalup, Australia Lendlease Full time

    Start date: ASAP - Causal role- Work alternative weekends- $25.68 per hour Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate...

  • Customer Service Officer

    5 days ago

    Joondalup, Australia Lendlease Full time

    Start date:ASAP Causal role Work alternative weekends $25.68 per hourLendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends...

  • Clinical Risk Officer

    5 days ago

    Joondalup, Australia Ramsay Health Care Full time

    Clinical Risk Officer Joondalup Health Campus, JoondalupPermanent part time position – 45 hours per fortnight We care about YOU Access counselling, wellbeing services, legal & financial assistance Enjoy benefits such as paid parental leave, study leave and the option to purchase additional annual leave. About the role This position is a senior role within...

  • Customer Service Officer

    3 weeks ago

    Joondalup, Australia City of Joondalup Full time

    Salary: $65,978.64 pro-rata (25 hours per week) - Plus up to 14.5% superannuation (conditions apply) - Ref No: 23-141 Are you an energetic and team focused person, with excellent communication skills? Join the customer service team at Craigie Leisure Centre! You will be responsible for responding to customer enquiries, feedback and requests in a...

  • Asset and Contracts Officer

    1 day ago

    Joondalup, Australia Ramsay Health Care Full time

    Asset and Contracts Officer – Engineering Joondalup Health Campus, Joondalup Permanent full-time position: Enjoy flexible hours for better work life balance! We care about YOU! Access counselling, wellbeing services, legal & financial assistance Enjoy benefits such as paid parental leave, study leave and the option to purchase additional annual leave. ...

  • Customer Service Officer

    5 days ago

    Joondalup, Australia City of Joondalup Full time

    Salary: $64,220 pro-rata (25 hours per week) per annum. Plus up to 14.5% superannuation (conditions apply)Reference No: 23-095Closing Date: Monday 4 September 2023Are you an energetic and team focused person, with excellent communication skills? Join the customer service team at Craigie Leisure Centre You will be responsible for responding to customer...

  • Customer Service Officer

    5 days ago

    Joondalup, Australia City of Joondalup Full time

    Salary: $65,978.64 pro-rata (25 hours per week) Plus up to 14.5% superannuation (conditions apply)Ref No: 23-141Are you an energetic and team focused person, with excellent communication skills? Join the customer service team at Craigie Leisure Centre You will be responsible for responding to customer enquiries, feedback and requests in a professional and...