Delivery & Engagement Officer

7 months ago

Hobart, Australia Department of Employment and Workplace Relations Full time

APS Level 5
- Hobart, TAS
- $83,908 - $89,706

**About the Department of Employment and Workplace Relations**
We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper.

**The Role**
The Tasmania State Office manages external service providers who deliver employment programs, and/or skills and apprenticeship programs throughout Tasmania.

Key functions across the office include local and regional stakeholder engagement, program and contract management, policy review and implementation, and collecting place-based intelligence.

Reporting to an Assistant Director (EL1) Team Leader, State Network Delivery & Engagement Officers (APS5) work within a supportive team environment with flexible working conditions.

We welcome newcomers who can contribute positively to the Tasmania State Office culture that values initiative, inclusivity, and flexibility.

**Duties and Responsibilities**
Multiple positions in our Employment and/or Skills teams may be available, and the responsibilities of the APS 5 level may include:

- Managing and building relationships with internal and external stakeholders to collaboratively achieve the department and Government’s policy measures.
- Managing Australian Government contracts with service providers who deliver employment or skills services to the Tasmanian community.
- Researching and interpreting program guidelines and policies to provide advice and guidance to internal stakeholders and our contracted providers.
- Monitoring and assessing provider performance and compliance through data analysis, file monitoring and site visits.
- Drafting communications and briefs for managers, delegates and visiting executive.
- Actively participating in planning, project management, decision-making and solution brokering.
- Processing payments and employer incentives, maintaining data integrity and undertaking data analysis to assess provider performance.
- Administrative assistance through mailbox management, research, and professional and prompt communication with internal and external stakeholders.
- Frequent engagement with external stakeholders and/ or with providers in visits to their premises around Tasmania.
- Contribute to knowledge sharing across the WAPS Division.

**How to Apply**
Applicants are required to provide up to a two-page summary (no more than 1000 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In the eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Eligibility**

**Citizenship** - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

**Please refer to the Job Information Pack for more information about the role.**

Job Information Pack Opens in new window

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